Luxury Villa Operations & Quality Lead - Bali

Recruitment; Bingin; Vor Ort; IDR 167.400.000 - 256.680.000; Vollzeit

Benefits dieser Stelle

Competitive salary

BPJS full package

Upselling bonus

THR

Training and support

Professional team

Growth opportunity

International working environment

Zusammenfassung

Villa Operations & Quality Manager sought for luxury villas in Bingin/Uluwatu, Bali. Role leads daily operations, housekeeping, maintenance, and guest satisfaction across multiple properties.

Ideal candidate has 3+ years in villa or hospitality operations, strong organizational and leadership skills, and proficiency in English. Relocation near Bingin/Uluwatu preferred. Full-time on-site role with competitive salary and benefits.

Qualifikationen

• Minimum 3 years in villa/hospitality operations.
• Experience managing staff via SOPs and checklists.
• Fluent English is essential.
• Willing to relocate near Bingin/Uluwatu.
• Capable of multi-property operations and reporting.

Aufgaben

• Oversee daily operations and quality standards across multiple villas.
• Manage and supervise housekeeping, villa supervisors, pool cleaners, gardeners and maintenance teams.
• Organize daily staff schedules, assignments and priorities.
• Conduct villa inspections before guest arrivals and after departures.
• Ensure villas are clean, well maintained and guest-ready.
• Coordinate maintenance and preventive tasks.
• Monitor staff performance; provide training and enforce SOPs.
• Maintain inspection checklists, maintenance records and daily reports.
• Identify problems; take corrective action and follow up until resolved.
• Collaborate with Guest Relations & Concierge Manager on guest requests and issues.

Kenntnisse

Staff management

Operations management

SOPs

English

Leadership

Problem solving

Multi-property

Reporting

Attention to detail

Communication

Jobbeschreibung

Villa Operations & Quality Manager sought for luxury villas in Bingin/Uluwatu, Bali. Role leads daily operations, housekeeping, maintenance, and guest satisfaction across multiple properties.

Ideal candidate has 3+ years in villa or hospitality operations, strong organizational and leadership skills, and proficiency in English. Relocation near Bingin/Uluwatu preferred. Full-time on-site role with competitive salary and benefits.