Luxury Retail Facilities & Engineering Lead

MatchaTalent; Provinsi Bali; Sur place; IDR 300 000 000 - 500 000 000; Plein temps

Résumé du poste

MatchaTalent seeks an experienced Store Manager for a luxury fashion boutique in Bali. You will lead daily store operations, drive sales, manage a small team, and deliver personalized service to high-value clients.

The role requires 5+ years in luxury retail, strong KPI understanding, clienteling skills, and a proven track record of profitability in full-price environments. Fluency in English is required; Indonesian preferred.

Qualifications

• Minimum Bachelor's Degree in any major.
• Minimum 5 years of experience in luxury retail, with substantial experience in store management or equivalent retail leadership responsibilities.
• Proven experience managing full-price luxury boutiques, preferably specializing in handbags, leather goods, fashion accessories, or premium fashion products.
• Experience in outlet retail alone may not be sufficient; familiarity with full-price luxury retail environments.
• Strong understanding of luxury retail sales KPIs, including AUR, ATV, UPT, sales turnover, and customer retention.
• Proven ability to achieve sales targets, analyze business performance, and implement effective sales improvement strategies.
• Demonstrated expertise in clienteling, customer relationship management, repeat-customer development, and personalized luxury service.
• Strong people management skills, including coaching, performance evaluation, staff scheduling, and team development.
• Good understanding of retail operations, inventory control, stocktaking, cash handling, and store administration.
• Familiarity with visual merchandising standards and brand presentation in luxury retail.
• Strong commercial awareness, analytical thinking, problem-solving, and decision-making abilities.
• Excellent communication, interpersonal, coordination, and customer service skills.
• Professional appearance, attention to detail, high integrity, and accountability.
• Basic English proficiency for workplace communication and understanding brand-related materials.

Responsabilités

• Oversee daily store operations and sales performance for a luxury boutique.
• Lead a team, schedule shifts, and coach staff to achieve targets.
• Ensure superior client service and high-value clienteling.
• Manage stock, visual merchandising, and inventory controls.
• Monitor KPIs and drive sales growth in full-price environment.
• Maintain brand standards and store appearance.

Connaissances

Luxury retail

Store management

Clienteling

Sales optimization

Team leadership

Formation

Bachelor's degree

Description du poste

MatchaTalent seeks an experienced Store Manager for a luxury fashion boutique in Bali. You will lead daily store operations, drive sales, manage a small team, and deliver personalized service to high-value clients.

The role requires 5+ years in luxury retail, strong KPI understanding, clienteling skills, and a proven track record of profitability in full-price environments. Fluency in English is required; Indonesian preferred.