Luxury Retail Engineering & Facilities Manager

MatchaTalent; Surabaya ꦱꦸꦫꦧꦪ; Presencial; IDR 300.000.000 - 540.000.000; Jornada completa

Descripción de la vacante

MatchaTalent is seeking an experienced Store Manager for a luxury fashion boutique at Tunjungan Plaza, Surabaya. You will lead daily operations, drive sales, and ensure premium service to a discerning clientele in a premium retail environment.

The ideal candidate has 5+ years in luxury retail, proven store leadership, strong clienteling skills, and a track record of achieving targets in a fast-paced setting. This role offers growth within a prestigious brand.

Formación

• Minimum 5 years in luxury retail with store leadership.
• Experience managing full-price luxury boutiques.
• Strong sales KPI understanding (AUR, ATV, UPT).
• Proven clienteling and CRM experience.
• Excellent people management and communication.
• Bachelor's degree.

Responsabilidades

• Oversee daily operations and commercial performance of a luxury boutique.
• Lead a team of store associates and optimize sales.
• Maintain inventory control and store administration.
• Ensure brand presentation and customer service standards.
• Collaborate with Head of Retail and other departments.
• Drive loyalty and high-value client relationships.

Conocimientos

Luxury retail

Store management

Clienteling

Team leadership

Sales targets

Customer service

Analytical thinking

Educación

Bachelor's Degree

Herramientas

CRM systems

POS systems

Descripción del empleo

MatchaTalent is seeking an experienced Store Manager for a luxury fashion boutique at Tunjungan Plaza, Surabaya. You will lead daily operations, drive sales, and ensure premium service to a discerning clientele in a premium retail environment.

The ideal candidate has 5+ years in luxury retail, proven store leadership, strong clienteling skills, and a track record of achieving targets in a fast-paced setting. This role offers growth within a prestigious brand.