Chief Engineer — Luxury Hospitality Facilities Leader (Bali)

MatchaTalent; Denpasar; Presencial; IDR 90.000.000 - 150.000.000; Jornada completa

Descripción de la vacante

MatchaTalent on behalf of a luxury fashion retailer invites an experienced Store Manager to lead a flagship boutique in Surabaya. You will drive sales, manage a team of 5–6, maintain premium service, and ensure premium brand presentation across full-price collections including handbags and leather goods.

The ideal candidate has 5+ years in luxury retail, strong KPI knowledge (AUR, ATV, UPT), proven clienteling, staff coaching, inventory control, and a track record of achieving targets while

Formación

• Minimum Bachelor's Degree in any major.
• Minimum 5 years of experience in luxury retail, with substantial experience in store management or equivalent retail leadership responsibilities.
• Proven experience managing full-price luxury boutiques, preferably specializing in handbags, leather goods, fashion accessories, or premium fashion products.
• Experience in outlet retail alone may not be sufficient; familiarity with full-price luxury retail environments.
• Strong understanding of luxury retail sales KPIs, including AUR, ATV, UPT, sales turnover, and customer retention.
• Proven ability to achieve sales targets, analyze business performance, and implement effective sales improvement strategies.
• Demonstrated expertise in clienteling, customer relationship management, repeat-customer development, and personalized luxury service.
• Strong people management skills, including coaching, performance evaluation, staff scheduling, and team development.
• Good understanding of retail operations, inventory control, stocktaking, cash handling, and store administration.
• Familiarity with visual merchandising standards and the importance of brand presentation in luxury retail.
• Strong commercial awareness, analytical thinking, problem-solving, and decision-making abilities.
• Excellent communication, interpersonal, coordination, and customer service skills.
• Professional appearance, attention to detail, high integrity, and a strong sense of accountability.
• Basic English proficiency for workplace communication and understanding brand-related materials.

Responsabilidades

• Oversee daily luxury boutique operations and drive sales targets.
• Lead and coach a team of 5–6 staff.
• Manage inventory, visual merchandising, and brand presentation.
• Ensure top-tier customer service and clienteling.
• Monitor KPIs such as AUR, ATV, UPT and retention.
• Coordinate with General Manager and external partners on budget and projects.

Conocimientos

Luxury retail leadership

Sales KPI analysis

Clienteling

People management

Brand presentation

Educación

Bachelor's Degree (any major)

Descripción del empleo

MatchaTalent on behalf of a luxury fashion retailer invites an experienced Store Manager to lead a flagship boutique in Surabaya. You will drive sales, manage a team of 5–6, maintain premium service, and ensure premium brand presentation across full-price collections including handbags and leather goods.

The ideal candidate has 5+ years in luxury retail, strong KPI knowledge (AUR, ATV, UPT), proven clienteling, staff coaching, inventory control, and a track record of achieving targets while