Luxury Housekeeping Manager – Guest Experience Lead

AccorHotels Indonesia; Kuta; On-site; IDR 334,800,000 - 468,720,000; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays across properties

dining and wellness discounts

Job summary

Raffles Bali is seeking an Assistant Executive Housekeeper to lead the Housekeeping department, ensuring luxury standards for guest rooms, public areas and back-of-house areas. You will run daily operations, develop the team and cover for the Executive Housekeeper when needed.

Role requires 3–5 years in housekeeping, with 2+ years in a supervisory role at a 5-star or luxury property, plus strong leadership, communication and planning skills.

Qualifications

• Diploma or degree in Hospitality Management or a related field.
• At least 3–5 years of housekeeping experience, including 2+ years as a supervisor or manager in a 5-star or luxury hotel.
• Strong knowledge of luxury service standards and attention to detail.

Responsibilities

• Oversee daily housekeeping across guest rooms, suites, public areas, laundry and linen rooms.
• Ensure brand and luxury standards and LQA are followed consistently.
• Conduct regular room and area inspections and fix gaps quickly.

Skills

Leadership

Communication

Organisational Skills

English Proficiency

Guest-focused

Planning

Problem Solving

Education

Diploma/degree in Hospitality Management

Tools

Opera PMS

Future Log

Job description

Raffles Bali is seeking an Assistant Executive Housekeeper to lead the Housekeeping department, ensuring luxury standards for guest rooms, public areas and back-of-house areas. You will run daily operations, develop the team and cover for the Executive Housekeeper when needed.

Role requires 3–5 years in housekeeping, with 2+ years in a supervisory role at a 5-star or luxury property, plus strong leadership, communication and planning skills.