Luxury Front Desk Agent | VHP/PMS Expert

Calito Management Bali; Provinsi Bali; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Calito Management Bali is seeking a professional receptionist for on-site front desk operations in a luxury hospitality setting. The ideal candidate will have proven experience in villas or boutique hotels and hands-on use of VHP PMS to manage reservations and guest services.

Strong English communication is required, with additional languages considered a plus. A high level of accuracy and attention to detail in administrative tasks and billing is essential to ensure seamless guest experiences.

Qualifications

• Proven experience as a receptionist or Front Office Agent in villas, boutique hotels, or luxury settings.
• Hands-on experience with VHP or similar PMS.
• Strong front desk operations knowledge including check-in/out, reservations, and guest services.
• Excellent English communication; additional languages are a plus.
• High accuracy and attention to detail in administrative tasks and billing.

Responsibilities

• Manage check-in and check-out procedures and guest services.
• Handle reservations and guest inquiries efficiently.
• Maintain billing accuracy in administrative tasks.
• Collaborate with team to ensure smooth front desk operations.

Skills

Front desk operations

Guest services

English communication

Attention to detail

Tools

VHP PMS

Job description

Calito Management Bali is seeking a professional receptionist for on-site front desk operations in a luxury hospitality setting. The ideal candidate will have proven experience in villas or boutique hotels and hands-on use of VHP PMS to manage reservations and guest services.

Strong English communication is required, with additional languages considered a plus. A high level of accuracy and attention to detail in administrative tasks and billing is essential to ensure seamless guest experiences.