Luxury Fashion Clienteling & Sales Executive

PT THE CLOTHES; Jakarta Utara; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

JADE is a luxury lifestyle boutique in Indonesia seeking a Personal Shopper to deliver high-touch service to our fashion-conscious clients in Jakarta. You will translate fashion trends into personalized recommendations, capture client data for ongoing clienteling, and identify cross-sell opportunities while maintaining store standards and a friendly, professional demeanor.

Minimum 2 years in fashion retail, S1 or higher, and fluency in Bahasa and English are required.

Qualifications

• Minimum 1 year experience in fashion retail
• Experience in retail industry preferred
• S1 or above required
• Minimum 2 years relevant working experience

Responsibilities

• Promote fashion trends and product information to customers
• Provide pre and post sales service and handle inquiries
• Capture client data for clienteling and build client relationships
• Identify cross-sell opportunities and maintain stock levels
• Communicate effectively via telephone, messaging, and email
• Maintain daily store standards and professional demeanor
• Assist customers with reservations, wrapping, dispatch and delivery

Skills

Customer service

Communication

English proficiency

Bahasa proficiency

Retail experience

Telephone etiquette

Problem solving

Education

Bachelor's degree or higher

Job description

JADE is a luxury lifestyle boutique in Indonesia seeking a Personal Shopper to deliver high-touch service to our fashion-conscious clients in Jakarta. You will translate fashion trends into personalized recommendations, capture client data for ongoing clienteling, and identify cross-sell opportunities while maintaining store standards and a friendly, professional demeanor.

Minimum 2 years in fashion retail, S1 or higher, and fluency in Bahasa and English are required.