Luxury Beauty Counter Manager | Sales Leader

LUXASIA; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 200,880,000 - 267,840,000; Full time

Job summary

LUXASIA in Medan invites an experienced Retail Boutique Manager to lead daily operations, ensuring an exceptional client experience aligned with luxury standards.

You will drive sales, coach a high-performing team, and coordinate with marketing and supply chain to maintain visual standards, stock levels, and events.

Fluent English and 3-5 years in luxury beauty retail are required; weekends and holidays are part of retail hours.

Qualifications

• Minimum 3-5 years of experience in retail management, preferably in luxury fragrance, beauty, or lifestyle brands.
• Strong leadership and team development experience.
• Proven track record in achieving sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Fluent in English (written and spoken).
• Willing to work in retail hours, including weekends and public holidays.

Responsibilities

• Lead and manage daily boutique operations to deliver an exceptional client experience.
• Drive sales performance and meet counter targets through strong commercial execution.
• Coach, develop, and motivate the team to deliver outstanding service and product knowledge.
• Ensure high standards of visual merchandising in line with brand guidelines.
• Monitor stock levels, inventory management, and coordinate with supply chain to ensure product availability.
• Analyze sales performance, customer trends, and competitors to identify opportunities for growth.
• Build and maintain strong relationships with clients to enhance loyalty and repeat business.
• Oversee boutique administration, reporting, and compliance with company policies.
• Collaborate with marketing and retail teams for in-store activations and events.

Skills

Retail leadership

Sales targets

Customer service

Communication skills

Analytical skills

English fluency

Job description

LUXASIA in Medan invites an experienced Retail Boutique Manager to lead daily operations, ensuring an exceptional client experience aligned with luxury standards.

You will drive sales, coach a high-performing team, and coordinate with marketing and supply chain to maintain visual standards, stock levels, and events.

Fluent English and 3-5 years in luxury beauty retail are required; weekends and holidays are part of retail hours.