Loker PT Samudera Indonesia Logistik Kargo

Hembusan; Jakarta Pusat; Presencial; IDR 84.000.000 - 144.000.000; Jornada completa

Descripción de la vacante

PT Samudera Indonesia Logistik Kargo in South Jakarta seeks a Customer Service Staff to bridge client relations with shipping operations and ensure smooth coordination across all stages of transport. You will manage client inquiries on shipment status and details, working closely with internal teams to resolve bottlenecks and maintain clear records.

The role requires a Bachelor’s in Communication or Logistics, at least 1 year in logistics customer service, and strong Excel/Office skills.

Formación

• Bachelor’s degree in Communication or Logistics or related discipline.
• Minimum of 1 year experience in customer service within logistics or freight forwarding.
• Solid understanding of supply chain workflows and transportation networks.
• Proficiency in Microsoft Excel and general office software.
• Strong verbal and written communication with proactive problem-solving.

Responsabilidades

• Act as the main point of contact for clients, managing inquiries about shipment status and transportation details.
• Coordinate with internal operations to resolve bottlenecks swiftly.
• Maintain accurate documentation and database records using standard office software.
• Proactively update clients on supply chain milestones and potential transit adjustments.

Conocimientos

Communication

Logistics

Microsoft Office

MS Excel

Educación

Bachelor’s degree in Communication

Bachelor’s degree in Logistics

Herramientas

Microsoft Excel

Microsoft Office

Descripción del empleo

##### Job Description# Build Your Career: PT Samudera Indonesia Logistik Kargo is Hiring a Customer Service StaffStepping into a dynamic career within the supply chain and freight forwarding sector requires joining a company that truly understands global trade dynamics. PT Samudera Indonesia Logistik Kargo, a prominent subsidiary of the esteemed Samudera Indonesia group, stands at the forefront of the logistics industry. Headquartered in Jakarta, the company delivers comprehensive, end-to-end solutions spanning transportation, energy logistics, project handling, and contract supply chain management.If you possess a passion for client relations and a sharp mind for operational logistics, an exciting opportunity awaits you. PT Samudera Indonesia Logistik Kargo is actively seeking a dedicated professional to join its growing team in South Jakarta as a **Customer Service Staff**. ## Role Overview and Key ResponsibilitiesAs a Customer Service Staff member, you will serve as the crucial communication bridge between the company and its valuable clients. Your primary mission is to ensure seamless coordination across various shipping stages while delivering exceptional service quality that reflects the brand's industry reputation.Core Responsibilities \\* Act as the main point of contact for clients, managing inquiries regarding shipment status and transportation details. \\* Coordinate closely with internal operational departments to resolve logistical bottlenecks swiftly. \\* Maintain accurate documentation and database records utilizing standard office software. \\* Proactively update clients on supply chain milestones and potential transit adjustments. ## Candidate Qualifications and RequirementsTo thrive in this fast-paced environment, applicants must meet specific educational and professional criteria designed to ensure operational excellence from day one.Mandatory Requirements \\* **Educational Background:** Hold a Bachelor’s degree in Communication, Logistics, or any related discipline. \\* **Professional Experience:** Possess a minimum of 1 year of hands-on customer service experience specifically within a logistics or freight forwarding organization. \\* **Industry Knowledge:** Demonstrate a solid foundational understanding of supply chain workflows, shipment procedures, and transportation networks. \\* **Technical Proficiency:** Display strong computer literacy, particularly with Microsoft Office applications, with advanced proficiency in Microsoft Excel. \\* **Soft Skills:** Exhibit excellent verbal and written communication abilities paired with a proactive, problem-solving mindset. ## Job Details and Placement\\* **Position Title:** Customer Service Staff \\* **Work Location:** South Jakarta, Indonesia \\* **Company:** PT Samudera Indonesia Logistik Kargo ## How to ApplyAre you ready to elevate your professional journey with a leading maritime and logistics powerhouse? Or perhaps you know a talented individual who fits this exact description?Take the next step toward a rewarding career by forwarding your updated CV today. Send your application via email to **[e-mail]** and make sure to use the exact subject line: **“CS Staff – SILK”** to ensure your submission is properly reviewed by the recruitment team.