Live Commerce

Jet Commerce; Rorotan; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Jet Commerce is seeking a Live Commerce specialist to manage host schedules, train on live streaming terms, and ensure hosts provide accurate product knowledge. The role includes monitoring performance, preparing monthly reports, and supporting creator events for an active e-commerce ecosystem in Southeast Asia.

The ideal candidate will have strong communication, project management, and data analysis skills, with hands-on experience in live streaming or content creation.

Qualifications

• Strong communication, project management, and coordination skills.
• Ability to analyze performance data and calculate host achievements accurately.
• Organized and detail-oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Manage and organize hosts schedules for live streaming sessions and content production.
• Provide onboarding and basic training on live streaming terms and conditions and best practices.
• Deliver product knowledge training to ensure hosts present products effectively.
• OBS & Advertising Setup to Support Live Streaming Performance.
• Prepare monthly performance reports, including achievement tracking and incentive/bonus calculations.

Skills

Communication

Project management

Data analysis

Public speaking

Multitasking

Education

Bachelor's degree in Management or related field

Tools

Microsoft Excel

Job description

Jet Commerce is a leading e-commerce ecosystem service company in emerging market countries in the Southeast Asia regions and Brazil. Providing all in services for brands to win emerging e-commerce markets. Jet Commerce assists brands and local sellers in growing their e-commerce businesses by providing end-to-end e-commerce solutions that prioritize the customer experience. In addition, Jet Commerce offers a variety of other services through its various business units, including Omnichannel System, Live Commerce, Warehousing and Fulfillment Service.

Jet Commerce currently operates in six Asia countries: Indonesia, Thailand, the Philippines, Vietnam, China, Malaysia, and many more to come.

Position: Live Commerce

What will you do:

• Manage and organize hosts schedules for live streaming sessions and content production.
• Provide onboarding and basic training on live streaming terms & conditions (T&C) and best practices.
• Deliver product knowledge training to ensure hosts understand and present products effectively.
• OBS & Advertising Setup to Support Live Streaming Performance
• Research, compile, and summarize product knowledge for newly launched items.
• Monitor live streaming sessions and track host performance and development.
• Analyze performance metrics and calculate host achievements against targets.
• Foster a positive, collaborative, and productive working environment among hosts.
• Ensure punctuality, discipline, and professional work ethics are consistently maintained.
• Prepare monthly performance reports, including achievement tracking and incentive/bonus calculations.
• Support creator events execution and act as a speaker or facilitator when required.
• Assist in the recruitment and onboarding process of new hosts.
• Take initiative development program for Live Stream Host and team

What you will need:

• Minimum Bachelor's degree (S1) in Management or a related field.
• Strong communication, project management, and coordination skills.
• Ability to analyze performance data and calculate hosts' achievements accurately.
• Proficient in Microsoft Excel for data analysis, performance tracking, and reporting.
• Experience or knowledge in live streaming, content creation, or talent management.
• Good understanding of product knowledge and ability to deliver training.
• Organized, detail-oriented, and able to manage multiple talents.
• Able to multitask and handle multiple hosts effectively in a fast-paced environment.
• Confident public speaking skills, especially for training and events.
• Able to work collaboratively with internal teams and external partners.