Learning & Development Officer (Sales Trainer)

Indodana; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Indodana is seeking a skilled Sales Trainer to strengthen the field sales team through training needs analysis, onboarding sessions, and refresher trainings. The role involves ensuring policy implementation in the field and regular visits to promoters in Jakarta.

You will evaluate training programs, update materials, and prepare detailed training reports, traveling as required to Jakarta-based sites (Plaza Bank Index / Wisma KEIAI).

Qualifications

• Bachelor’s degree in Communications, Psychology, or related field.
• 1–2 years of experience as a Sales Trainer or in a related field.
• Fintech industry experience preferred.
• Proficient with computers and productivity suites (Excel, Sheets, Docs).
• Strong presentation and public speaking skills.
• Willing to travel for business purposes.
• Placement in Jakarta (Plaza Bank Index / Wisma KEIAI).

Responsibilities

• Conduct Training Needs Analysis (TNA) to support the Sales team in the field.
• Conduct training sessions for the Indodana Sales team, including onboarding, socialization, and refresher training.
• Evaluate training programs to ensure their effectiveness.
• Conduct regular visits to Promoters to ensure policy and procedure adherence.
• Regularly review and update training materials.
• Prepare regular training reports and documentation of training activities.

Skills

Presentation skills

Public speaking

Sales knowledge

Computing literacy (Excel, Sheets,Docs

Education

Bachelor’s degree in Communications, Psychology, or related field

Tools

Microsoft Excel

Google Sheets

Google Docs

Job description

Job Description

• Conduct Training Needs Analysis (TNA) to support the needs of the Sales team in the field.
• Conduct training sessions for the Indodana Sales team, including onboarding, socialization, and refresher training.
• Evaluate training programs to ensure their effectiveness.
• Conduct regular visits to Promoters to ensure the implementation of policies and procedures in the field.
• Regularly review and update training materials.
• Prepare regular training reports and documentation of training activities.

Qualifications

• Minimum Bachelor's degree (S1) in Communications, Psychology, or a related field.
• 1-2 years of experience as a Sales Trainer or in a related field.
• Experience working in the fintech industry is preferred.
• Proficient in using computers, including Microsoft Excel, Google Sheets, and Google Docs.
• Strong presentation and public speaking skills.
• Knowledge of sales.
• Willing to travel for business purposes.
• Placement in Jakarta (Plaza Bank Index / Wisma KEIAI).