Senior Trainer - SharkNinja

PT Map Zona Adiperkasa; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

MAP Tech, part of MAP Group, is seeking a Senior Trainer to develop retail teams’ knowledge and sales capabilities through engaging product training programs and effective demonstrations. You will translate complex features into clear customer benefits and deliver tailored learning activities across nationwide operations.

The role requires 4–5 years in home appliances or beauty products, excellent presentation and English communication, and willingness to travel for training sessions.

Qualifications

• 4–5 years of experience in the home appliances or beauty products industry is a MUST.
• Experience in product training, sales training, product specialist, or a similar role is highly preferred.
• Strong product knowledge and the ability to translate technical features into clear customer benefits.
• Excellent presentation, communication, and interpersonal skills.
• Good command of English, both written and spoken, to support communication and alignment with the principal team.
• Willing to travel as required for training sessions and business needs.

Responsibilities

• Develop and deliver engaging product training programs to enhance retail teams’ product knowledge and selling capabilities.
• Communicate product features, benefits, and key selling points effectively to support compelling product demonstrations and customer experiences.
• Develop training materials and learning activities tailored to retail teams.
• Monitor training effectiveness and identify opportunities to improve product knowledge and sales performance.
• Collaborate with internal stakeholders and the SharkNinja principal team to ensure alignment on product knowledge and training standards.

Skills

Presentation skills

Communication

Interpersonal skills

Travel willingness

Product knowledge

Job description

MAP Tech is part of the MAP Group, supporting leading retail brands such as Digimap, the Official Apple Premium and Authorized Reseller in Indonesia; Digiplus, a multi-brand store featuring curated products from Apple, Samsung, OPPO, Xiaomi, Vivo, and more; as well as SharkNinja, bringing innovative household technology products to the market.

As a Senior Trainer you will play a key role in developing our retail teams’ product knowledge and sales capabilities through engaging training programs, effective product demonstrations, and a strong understanding of product features, benefits, and key selling points.

Key Responsibilities:

Develop and deliver engaging product training programs to enhance retail teams’ product knowledge and selling capabilities.

Communicate product features, benefits, and key selling points effectively to support compelling product demonstrations and customer experiences.

Develop training materials and learning activities tailored to retail teams.

Monitor training effectiveness and identify opportunities to improve product knowledge and sales performance.

Collaborate with internal stakeholders and the SharkNinja principal team to ensure alignment on product knowledge and training standards.

Requirements:

4–5 years of experience in the home appliances or beauty products industry is a MUST.

Experience in product training, sales training, product specialist, or a similar role is highly preferred.

Strong product knowledge and the ability to translate technical features into clear customer benefits.

Excellent presentation, communication, and interpersonal skills.

Good command of English, both written and spoken, to support communication and alignment with the principal team.

Willing to travel as required for training sessions and business needs.

Be part of a dynamic and fast-growing tech ecosystem under MAP Group.

Gain exposure to innovative products and leading retail brands.

Support nationwide retail operations and sales capability development.

Work in a collaborative and agile environment.

Explore opportunities to grow and develop your career.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a trainer?
• Which of the following types of qualifications do you have?

Fashion Retail & Department Stores More than 10,000 employees

PENGUMUMAN :

COMPANY OVERVIEW

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

HISTORY

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie, Thomas & Friends, among many others.

PRODUCT & SERVICES

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports : Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.

PENGUMUMAN :

COMPANY OVERVIEW

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

HISTORY

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie, Thomas & Friends, among many others.

PRODUCT & SERVICES

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports : Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.