Retail Quality Assurance/ Quality Control (Sourcing Merchandising)

PT MAP AKTIF ADIPERKASA; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

PT MAP AKTIF ADIPERKASA is seeking a Retail Quality Assurance/Quality Control professional to develop and maintain QA standards across its footwear retail network in Indonesia. You will conduct regular inspections, test products, and collaborate with suppliers to resolve issues and implement corrective actions.

The role requires a 3–5 year track record in quality control/assurance within retail or footwear, strong analytical skills, and proficiency in QC tools.

Qualifications

• Bachelor’s degree in Quality Management, Business Administration, Supply Chain Management, or related field.
• Minimum 3–5 years of experience in quality control or quality assurance in retail/footwear/merchandising sector.
• Strong analytical and problem-solving skills; root-cause analysis and corrective actions.
• Attention to detail with focus on product quality, consistency, and compliance.
• Proficiency in QC methodologies, inspection techniques, and continuous improvement tools.

Responsibilities

• Develop, implement, and maintain QA standards, procedures, and QC systems for all retail locations.
• Conduct regular product inspections and testing to ensure footwear components meet specs.
• Collaborate with suppliers and manufacturers to resolve quality issues and drive corrective actions.
• Maintain accurate quality documentation and prepare performance reports.
• Train retail, sourcing, and merchandising teams on quality standards and best practices.
• Identify opportunities to reduce defects and improve operational efficiency.
• Ensure compliance with industry regulations and safety requirements.

Skills

Quality Assurance

Quality Control

Sourcing Merchandising

Analytical thinking

Education

Bachelor’s degree in Quality Management

Tools

Microsoft Excel

Quality management software

Job description

Retail Quality Assurance/ Quality Control (Sourcing Merchandising)

Develop, implement, and maintain quality assurance standards, procedures, and quality control systems to ensure consistent product quality across all retail locations.

Conduct regular product inspections and quality testing to ensure footwear, materials, and components meet internal specifications and performance requirements.

Collaborate closely with suppliers and manufacturing partners to resolve quality issues, ensure compliance with company standards, and drive corrective and preventive actions.

Maintain accurate quality documentation, including inspection reports, test results, non‑conformance records, and corrective action tracking, and prepare quality performance reports.

Train and support retail, sourcing, and merchandising teams on quality standards, procedures, and best practices to ensure consistent execution across locations.

Identify opportunities for continuous improvement in quality control processes to reduce defects, enhance product consistency, and improve operational efficiency.

Ensure compliance with relevant industry regulations, safety requirements, and quality standards, and stay updated on regulatory changes affecting footwear products.

Support sourcing activities by evaluating and approving materials for new footwear designs, ensuring quality, durability, and alignment with market trends.

Work cross‑functionally with sourcing and merchandising teams to align quality assurance activities with business objectives and customer satisfaction goals.

Requirements:

Bachelor’s degree in Quality Management, Business Administration, Supply Chain Management, or a related field.

Minimum of 3–5 years of experience in quality control or quality assurance, preferably within the retail, footwear, or merchandising industry.

Strong analytical and problem‑solving skills with the ability to identify root causes and implement effective corrective actions.

Excellent attention to detail with a strong focus on product quality, consistency, and compliance.

Proficiency in quality control methodologies, inspection techniques, and continuous improvement tools.

Strong communication and interpersonal skills to effectively collaborate with suppliers, internal teams, and retail staff.

Ability to work independently while also contributing effectively within cross‑functional teams.

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and quality management or reporting software.

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie,Thomas & Friends, among many others.

As a leading retailer in Indonesia, MAP carries over 150 world‑class brands that covers many segment including:

Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie,Thomas & Friends, among many others.

As a leading retailer in Indonesia, MAP carries over 150 world‑class brands that covers many segment including:

Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.