Lead Premium Airport Lounge F&B Supervisor

Pengiklan Anonim; Denpasar; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Pengiklan Anonim is seeking an experienced F&B supervisor to oversee daily operations at a premium airport lounge in Bali. You will lead a team to ensure smooth, high-quality service delivery for discerning travellers in a dynamic airport setting.

Responsibilities include coordinating staff, maintaining standards of hospitality, hygiene, and presentation, and collaborating with culinary and housekeeping teams to deliver an exceptional guest experience.

Qualifications

• Proven experience in an F&B supervisory role within premium lounge or similar environment.
• Strong knowledge of F&B operations, hygiene, and hospitality standards.
• Excellent leadership and team supervision skills with a hands-on approach.
• Excellent interpersonal and guest-service oriented communication.
• Ability to lead, motivate, coach, and support team in daily operations.
• Professional appearance and ability to work in a fast-paced airport setting.

Responsibilities

• Supervise and coordinate daily F&B operations to ensure smooth, efficient, and consistent service delivery.
• Lead and support the F&B team in maintaining premium hospitality and service standards.
• Ensure buffet, dining, pantry, beverage, and service areas are properly prepared before and throughout operations.
• Monitor food and beverage availability, quality, freshness, presentation, and timely replenishment.
• Ensure dining equipment, utensils, buffet supplies, and other F&B requirements are available and properly maintained.
• Monitor cleanliness, hygiene, grooming, and overall presentation of all F&B service areas.
• Coordinate staff deployment, task allocation, break schedules, and service coverage according to operational needs.
• Handle guest requests, feedback, and complaints professionally while ensuring appropriate service recovery.
• Coordinate closely with culinary, lounge operations, housekeeping, and other support teams to ensure seamless service.
• Ensure compliance with company SOPs, food safety requirements, airport regulations, and applicable service standards.

Skills

Leadership and team supervision

Guest service mindset

Interpersonal and communication skills

Problem-solving under pressure

Attention to detail

Fluency in English

Job description

Pengiklan Anonim is seeking an experienced F&B supervisor to oversee daily operations at a premium airport lounge in Bali. You will lead a team to ensure smooth, high-quality service delivery for discerning travellers in a dynamic airport setting.

Responsibilities include coordinating staff, maintaining standards of hospitality, hygiene, and presentation, and collaborating with culinary and housekeeping teams to deliver an exceptional guest experience.