Landside Product Manager - Customs & Transportation

North American Transportation Management Institute; Jakarta Pusat; On-site; IDR 500,000,000 - 900,000,000; Full time

Job summary

Maersk is seeking a Landside Product Manager for Indonesia to own and grow the Landside portfolio, with a strong focus on Customs (MCS) and support for FM solutions. You will drive product strategy, revenue, margin, and pipeline while ensuring operational feasibility and compliance.

You will lead cross-functional teams, manage vendor cost, and ensure regulatory alignment with Indonesia's customs processes. This role requires strategic thinking and strong stakeholder engagement in a matrix

Qualifications

• 8+ years in logistics with landside operations and BD exposure.
• Proven product, operations or sales with P&L ownership.
• Strong understanding of haulage operations port-to-port and Indonesia customs processes.
• Commercial acumen balancing growth and margin discipline.
• Ability to assess deal profitability and make Go/No-Go decisions.
• Experience working across cross-functional teams with strong stakeholder management.

Responsibilities

• Own Landside product portfolio in Indonesia with focus on Customs (MCS) and support for First Mile (FM).
• Drive product strategy, offerings, and bundled logistics solutions aligned with customer needs and priorities.
• Act as product-led business development owner, driving pipeline creation, qualification, and conversion.
• Own and deliver on revenue, gross profit and margin performance, including RFQs, pricing governance and approvals.
• Lead Go / No-Go decision-making based on product fit, feasibility and risk.
• Ensure strong operational alignment and cost optimisation across vendors and productivity levers.
• Maintain compliance with Indonesia's customs regulations and broader trade requirements.
• Monitor KPIs including revenue, GP, pipeline conversion rates and service performance.

Skills

Product ownership

P&L ownership

Stakeholder mgmt

Cross-functional teams

Haulage operations

Indonesia customs

Commercial acumen

Go/No-Go decisions

Customs broker (advantage)

Job description

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Purpose

The Landside Product Manager (PH) is responsible for owning and growing the Landside product portfolio, with a strong focus on Customs (MCS) and supporting our First Mile (FM) product. This role combines product ownership with business development accountability, driving revenue growth, margin optimisation, and pipeline conversion while ensuring operational feasibility and compliance.

Key Responsibilities

• Own end-to-end performance of the Landside product portfolio in Indonesia, with a strong focus on Customs (MCS) and support for First Mile (FM) solutions
• Drive product strategy, offerings, and bundled logistics solutions aligned with customer needs and commercial priorities
• Act as a product-led business development owner, driving pipeline creation, qualification, and conversion
• Own and deliver on revenue, gross profit (GP), and margin performance, including RFQs, pricing governance, and approvals
• Lead Go / No-Go decision-making based on product fit, operational feasibility, and risk considerations
• Ensure strong operational alignment and cost optimisation across vendors, outlays, and productivity levers
• Maintain compliance with Indonesia's customs regulations and broader trade requirements
• Monitor and improve key performance indicators including,
  • Revenue and GP growth
  • GP margin %
  • Pipeline conversion rates
  • Reduction of loss-making accounts
  • Cost control (vendor, outlay, productivity)
  • Service performance and compliance

What we are looking for

• Minimum 8+ years of experience in logistics, with strong exposure to landside operations and business development
• Proven experience in product, operations, or sales roles, with clear P&L ownership and commercial accountability
• Strong understanding of haulage operations (port-to-port) and Indonesia's customs processes and systems
• Strong commercial acumen with the ability to balance growth and margin discipline
• Demonstrated ability to assess deal profitability and make sound Go / No-Go decisions
• Experience working across cross-functional teams with strong stakeholder management skills
• Ability to translate customer needs into scalable, operationally viable product solutions
• Excellent stakeholder management skills, with the ability to influence across a matrix organisation
• Licensed Customs Broker is an added advantage

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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