Knowledge and Learning Intern (Next Level Internship)

Mekari; Jakarta Pusat; On-site; IDR 27,900,000 - 50,220,000; Part time

Job summary

Mekari invites ambitious students and recent graduates to join the Next Level Internship program in Jakarta. This three-month or longer placement offers hands-on exposure with the Knowledge & Learning team, delivering real value while gaining practical knowledge in knowledge management and learning practices.

You will support content creation, organize knowledge base materials, and help coordinate training activities for internal teams and customers.

Qualifications

• Final-year student or recent graduate

Responsibilities

• Support the Knowledge & Learning team in maintaining knowledge base materials and assisting with the coordination and delivery of learning and training activities.
• Assist in developing, organizing, and updating knowledge base materials, manuals, FAQs, and documentation for internal teams and/or customers.
• Support reviews of the customer-facing knowledge base to keep content accurate and up to date with the latest product and service information.
• Help prepare materials, logistics, and content for training sessions, workshops, and onboarding programs for employees.
• Track participation and progress of training initiatives, and help prepare simple summary reports for the team.

Skills

Strong communication

Detail-oriented

Team collaboration

Fast learner

Adaptable to LMS

Education

Bachelor's degree (any major)

Tools

MS Office

LMS

Knowledge Base Tools

Job description

TheNext Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If you are:

• A final-year University student studying in Indonesia, OR;
• An alumnus max. 1 year after graduation

• Experience working at Indonesia's no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role

By applying through this opening, you are applying specifically for the role of Knowledge and Learning Intern:

Job Description:

Support the Knowledge & Learning team in maintaining knowledge base materials and assisting with the coordination and delivery of learning and training activities, while gaining hands-on exposure to knowledge management and learning & development practices.

• Assist in developing, organizing, and updating knowledge base materials, manuals, FAQs, and documentation for internal teams and/or customers, under the guidance of the Knowledge & Learning team.
• Support reviews of the customer-facing knowledge base to help keep content accurate and up to date with the latest product and service information.
• Help prepare materials, logistics, and content for training sessions, workshops, and onboarding programs for employees.
• Help maintain and organize records related to learning tools and platforms (e.g., LMS).
• Track participation and progress of training initiatives, and help prepare simple summary reports for the team.

Requirements:

• Final-year student or recent graduate (any major); currently pursuing or recently completed a Bachelor's Degree.
• Available to intern for a minimum of 3 months.
• Good written and verbal communication skills, with the ability to express information clearly and simply.
• Interest in knowledge management, learning & development, training, or content creation is a plus.
• Detail-oriented and organized, able to help manage multiple small tasks or projects at once.
• Collaborative mindset and comfortable working with subject matter experts and cross-functional teams.
• Fast learner, proactive, and adaptable to new tools and processes (e.g., LMS, Knowledge Based Tools).
• Basic proficiency in common productivity tools (e.g., MS Office).

Still got any questions? Shoot us a DM on Instagram at @lifeatmekari

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way