Key Account Manager

PT Avery Dennison; Cikarang; On-site; IDR 300,000,000 - 520,000,000; Full time

Job summary

Avery Dennison Indonesia is seeking a results-driven Key Account Manager to lead profitable growth across designated accounts. The role involves developing account plans, expanding market share, and securing new business while maintaining deep customer wiring to deliver tailored solutions.

You will collaborate with internal teams, forecast volumes, and negotiate terms in line with company guidelines, driving revenue targets and strong commercial accountability.

Qualifications

• Proven track record as a Key Account Manager or similar role.
• Demonstrated experience in developing and executing strategic account plans and territory management.
• Strong negotiation capabilities with solid business and financial acumen.
• Proficient in sales forecasting, data analysis, and volume planning.
• Deep customer centricity with ability to build trusted relationships across stakeholders.
• Excellent verbal and written communication and cross-functional collaboration skills.

Responsibilities

• Develop and execute comprehensive account strategies to deliver on sales quotas and revenue goals.
• Expand market share within current key accounts and win new customers.
• Cultivate deep customer wiring and long-term relationships across key stakeholders.
• Navigate complex customer problems to deliver tailored solutions.
• Maintain end-to-end knowledge of product portfolio and present relevant solutions.
• Negotiate pricing, terms, and service commitments per company guidelines.
• Collaborate with internal functions to identify customer needs and deliver client solutions.
• Monitor sales performance, forecast volumes, and manage commercial data to align with territory plans.

Skills

Account management

Negotiation

Forecasting

Data analysis

Cross-functional

Customer wiring

Job description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in nearly 60 countries. Our reported sales in 2025 were $8.9 billion.

About the role

The Key Account Manager drives profitable, sustainable sales growth within assigned accounts or territories, taking full responsibility for account-level strategies and outcomes. This role focuses on developing account plans, expanding market share within current key accounts, winning new customers, cultivating deep customer wiring, and navigating complex customer problems to deliver optimal solutions.

On‑site/hybrid/remote status will be aligned based on local site guidelines and business needs.

Develop and execute comprehensive account strategies to deliver on sales quotas and established revenue goals.

Drive profitable, sustainable sales growth by increasing market share within key accounts and securing new business opportunities.

Develop strong customer wiring and build long‑term relationships of trust across key account stakeholders.

Remain abreast of industry trends, competitor activities, and market opportunities to articulate Avery Dennison’s value proposition in solving customer needs.

Navigate complex customer problems to determine the best solutions, either resolving issues independently or partnering across teams.

Maintain deep end‑to‑end knowledge of Avery Dennison’s product portfolio and demonstrate relevant solutions to key customers.

Negotiate pricing, terms, and service commitments based on established company guidelines and procedures.

Collaborate with other business units and internal functions to identify customer needs and execute comprehensive client solutions.

Monitor sales performance, forecast volume metrics, and manage commercial data to align with territory plans.

Qualifications

Proven track record as a Key Account Manager, Account Manager, Sales Representative, or Commercial Executive.

Demonstrated experience in developing and executing strategic account plans, value selling, and territory management.

Strong negotiation capabilities along with solid business and financial acumen.

Proficient in sales forecasting, data analysis, and volume planning.

Deep customer centricity with a strong focus on cultivating reliable customer wiring and solving complex client challenges.

Excellent verbal and written communication skills to deliver compelling presentations and value propositions.

Strong cross‑functional collaboration skills to work across internal departments and external partners.

High level of curiosity, cultural competence, and adaptability to thrive amid evolving market dynamics.

Results‑driven mindset with a commitment to achieving revenue targets and driving commercial accountability.

Avery Dennison, a US based FORTUNE 500 Company, is based in Pasadena, California and has employees in over 60 countries. Our Retail Information Services business in Indonesia identifies a wide spectrum of information and brand management solutions (e.g. graphic tags and labels, woven labels, printed fabric labels, heat transfers) for global retailers and brand owners, apparel and consumer goods manufacturers etc. To broaden the size of the markets we serve in Indonesia, we are now inviting those high caliber candidates to fill up the following positions. In Indonesia, we are located at Lippo Cikarang.

Avery Dennison, a US based FORTUNE 500 Company, is based in Pasadena, California and has employees in over 60 countries. Our Retail Information Services business in Indonesia identifies a wide spectrum of information and brand management solutions (e.g. graphic tags and labels, woven labels, printed fabric labels, heat transfers) for global retailers and brand owners, apparel and consumer goods manufacturers etc. To broaden the size of the markets we serve in Indonesia, we are now inviting those high caliber candidates to fill up the following positions. In Indonesia, we are located at Lippo Cikarang.

What can I earn as a Key Account Manager