Junior Salesforce Admin: CRM, Data & Dashboards

Eco Outdoor Group; Kota Semarang; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Eco Outdoor Group in Semarang is seeking a motivated Junior Salesforce / CRM Administrator to own day-to-day Salesforce administration, data hygiene, and user support while collaborating with our global technology partners.

You will work closely with the Technology team, supporting our Indonesian colleagues and learning the integration landscape with NetSuite and middleware as you grow into a senior admin role.

Qualifications

• 1+ year hands-on Salesforce experience in admin/support/BA/consulting roles
• ADM201 certification or actively pursuing it, with funding provided
• Strong CRM concepts: lead-to-opportunity, forecasting, account & contact management
• Curiosity about multi-system environments: CRM, ERP, website, middleware
• Structured, detail-minded approach to data and configuration with good communication
• Familiarity with Agile or Kanban methods is a plus
• Ambition to grow into senior admin/consultant within 2–3 years

Responsibilities

• Admin Salesforce: user setup, profiles, roles, permission sets, field types and dashboards
• Data hygiene: CSV imports/exports, deduplication, clean-up across Salesforce and NetSuite
• User support: triage tickets, training sessions, simple how-to guides
• Maintain system documentation, SOPs and admin guides
• Participate in UAT for Salesforce releases and sandbox refreshes
• Learn Salesforce integration with NetSuite, website and middleware
• Create reports and dashboards for sales and operations visibility
• Provide local IT support for Semarang team as needed

Skills

Salesforce administration

Data hygiene

User training & support

Documentation & SOPs

UAT & testing

Reporting & dashboards

Local IT support

Education

Salesforce Administrator certification (ADM 201)

Tools

Salesforce

Data Loader

NetSuite

Job description

Eco Outdoor Group in Semarang is seeking a motivated Junior Salesforce / CRM Administrator to own day-to-day Salesforce administration, data hygiene, and user support while collaborating with our global technology partners.

You will work closely with the Technology team, supporting our Indonesian colleagues and learning the integration landscape with NetSuite and middleware as you grow into a senior admin role.