Jr Waiter - PTAMI

Princess Cruises; Jakarta Pusat; On-site; IDR 355,477,000 - 552,964,000; Full time

Benefits offered by this job

Competitive salary package

Private cabin

Company-paid travel to ship

Job summary

Princess Cruises invites applications for a Restaurant Waitstaff position onboard our ships on a fixed-term contract. You will deliver warm, professional service to guests and help maintain an elegant dining ambiance throughout service.

Ideal candidates have at least 2 years in high-end dining, strong English communication, and familiarity with POS systems. A catering or hotel management background is preferred, with opportunities for onboard development and travel.

Qualifications

• Graduate of a recognized Catering/Hotel Management School preferred.
• Minimum of 2 years of restaurant service experience from four-star hotel or cruise ship.
• Knowledge of food, beverage and wine menus used throughout the fleet.
• Able to explain pricing, food, wine, and cocktail menus to guests.
• Ability to work under pressure, in Front and Back of House.
• Necessary computer skills and knowledge of POS systems.

Responsibilities

• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
• Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage.
• Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest’s needs and offering appropriate responses without the guest having to ask.
• Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
• Always follows all Company guidelines, policies, and procedures, including USPH protocols.

Skills

Food, beverage & wine knowledge

English language proficiency

Guest service excellence

Team collaboration

Handling high-pressure service

Cruise ship service experience

Education

Catering/ Hotel Management degree preferred

Tools

POS systems

Job description

Department: Restaurant

Employment Type: Fixed Term Contract

Location: PT Alpha Magsaysay (Indonesia)

Reporting To: Waiter

Description

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
• Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage.
• Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest’s needs and offering appropriate responses without the guest having to ask.
• Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
• Always follows all Company guidelines, policies, and procedures, including USPH protocols.

Skills, Knowledge & Expertise

• Graduate of a recognized Catering / Hotel Management School preferred
• Minimum of 2 years of restaurant service experience from four-star hotel or cruise ship
• Knowledge of food, beverage and wine menus used throughout the fleet
• Able to adequately explain pricing, food, wine, and cocktail menus to guests
• Ability to work under pressure, in both Front and Back of House areas
• Necessary computer skills and knowledge of P.O.S. systems
• Command of the English language, both verbal and written

Additional Information

This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.

• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.