Jakarta Luxury Boutique Store Manager

MatchaTalent; Jakarta Selatan; Sur place; IDR 279 000 000 - 502 200 000; Plein temps

Résumé du poste

MatchaTalent is seeking a Store Manager for a luxury boutique in South Jakarta. You will lead daily operations, drive premium service, and manage a high-performing team to deliver exceptional customer experiences.

You will develop client relationships, oversee visual merchandising, and ensure KPIs are met in a prestigious retail environment. English is a plus and professional presentation is essential.

Qualifications

• Bachelor's degree in any major.
• 3–5 years of luxury retail management experience.
• Experience in sales management, customer engagement, and operations.
• Familiarity with luxury KPIs and clienteling strategies.
• Strong leadership and communication skills.
• Professional appearance and customer-service orientation.

Responsabilités

• Lead daily boutique operations and deliver premium service.
• Drive store sales performance and KPIs including turnover, ATV, UPT, AUR, and retention.
• Build strong customer relationships through luxury clienteling.
• Ensure visual merchandising and store presentation align with brand standards.
• Lead, coach, and develop store staff; manage scheduling and onboarding.
• Oversee inventory accuracy and stock management; coordinate reporting with head office.

Connaissances

Retail management

Sales management

Clienteling

Store leadership

Customer service

Basic English

Formation

Bachelor's degree

Description du poste

MatchaTalent is seeking a Store Manager for a luxury boutique in South Jakarta. You will lead daily operations, drive premium service, and manage a high-performing team to deliver exceptional customer experiences.

You will develop client relationships, oversee visual merchandising, and ensure KPIs are met in a prestigious retail environment. English is a plus and professional presentation is essential.