IT Systems & Support Engineer

Arethia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Arethia is looking for an IT Staff member to oversee and maintain our technology infrastructure. The role involves installing and managing hardware and network systems to ensure smooth operations. Proactive monitoring and troubleshooting are key responsibilities, along with maintaining data security and integrity.

The ideal candidate should have a relevant Bachelor's degree and at least 2 years of experience in an IT role, with strong troubleshooting skills and good command of English.

Qualifications

• Minimum 2 years of experience as IT Staff, IT Support, or similar role.
• Strong capability in troubleshooting hardware, software, and network issues.
• Basic to intermediate knowledge of server administration.

Responsibilities

• Install, configure, and maintain hardware and network systems.
• Proactively monitor network and server performance.
• Solve escalated technical problems effectively.
• Manage regular data backups and conduct restore testing.

Skills

Troubleshooting hardware issues

Server administration

Network issues resolution

Good communication skills

Proficiency in English

Education

Bachelor’s degree in Informatics Engineering

Job description

Arethia is looking for an IT Staff member to oversee and maintain our technology infrastructure. The role involves installing and managing hardware and network systems to ensure smooth operations. Proactive monitoring and troubleshooting are key responsibilities, along with maintaining data security and integrity.

The ideal candidate should have a relevant Bachelor's degree and at least 2 years of experience in an IT role, with strong troubleshooting skills and good command of English.