IT Support Specialist: Setup, Troubleshooting & Networking

PT Baramulti Sugih Sentosa (Baramulti Recruitment Center); Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Baramulti Sugih Sentosa, through Baramulti Recruitment Center, seeks an IT Support Staff to assist in maintaining hardware, software, and networks in Jakarta. The role includes installing and configuring PCs, laptops, printers, and networking devices for new and existing staff, and quickly addressing user-reported issues.

Two years of IT support experience and a Bachelor's degree in IT/CS are required, along with basic ITIL/ITSM knowledge and IT asset management proficiency.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Minimum 2 years of experience in IT support.
• Knowledge of device networking, ITSM, ITIL, and SLA.
• Proficient in software installation and IT asset management.

Responsibilities

• Support IT team in maintaining hardware, software, and networks.
• Assist in installation, configuration, and maintenance of networking devices.
• Set up and configure PCs, laptops, software, OS, printers, and scanners for staff.
• Receive and handle technical issue reports and perform repairs promptly.
• Conduct routine IT infrastructure checks for optimal performance.

Skills

Networking basics

IT asset management

Software installation

IT support

Troubleshooting hardware

Education

Bachelor's degree in Information Technology/Computer Science

Tools

ITSM tools

Job description

PT Baramulti Sugih Sentosa, through Baramulti Recruitment Center, seeks an IT Support Staff to assist in maintaining hardware, software, and networks in Jakarta. The role includes installing and configuring PCs, laptops, printers, and networking devices for new and existing staff, and quickly addressing user-reported issues.

Two years of IT support experience and a Bachelor's degree in IT/CS are required, along with basic ITIL/ITSM knowledge and IT asset management proficiency.