IT Support Engineer – Cikampek, Indonesia.

Axiom Technologies; Cikampek; Hybrid; IDR 111,600,000 - 167,400,000; Full time

Job summary

A global IT services provider is seeking an IT Support Engineer to deliver technical support for office users and manufacturing operations. The role involves troubleshooting IT infrastructure and overseeing digital operations to ensure seamless IT functionality. Ideal candidates will possess a willingness to learn, basic knowledge of IT systems, and strong problem-solving skills. This position offers flexible work location arrangements, making it suitable for various professional backgrounds.

Qualifications

• Willingness to learn and work in a manufacturing environment.
• Strong problem-solving ability.

Responsibilities

• Provide IT support for office users and plant operations.
• Perform Level 1 troubleshooting for IT infrastructure and applications.
• Support digital operations and audit activities.

Skills

IT infrastructure knowledge

Basic networking

Problem-solving

Job description

Axiom Technologiesis a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Job Summary:

We are looking for an IT Support Engineer to provide technical support for office users and plant operations. The role involves troubleshooting IT infrastructure and applications, supporting digital operations, and ensuring smooth IT functionality within the manufacturing environment.

Key Responsibilities:

• Provide IT support for office users and plant operations.
• Perform Level 1 troubleshooting for IT infrastructure (hosting, network) and applications.
• Support digital operations, documentation, and audit activities including internal and IATF compliance.
• Assist with system monitoring and network connectivity checks.
• Coordinate with the supervisor for IT budgeting requirements.
• Manage and coordinate with external IT vendors.
• Maintain proper documentation for IT processes and audits.
• Work closely with teams to ensure smooth IT operations in the manufacturing environment.

Requirements:

Willingness to learn and work in a manufacturing environment.

Basic knowledge of IT infrastructure, networking, and application support.

Strong problem-solving ability.

Work location: Flexible for location change.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [e-mail] and [e-mail]