IT Support & Cloud Infrastructure Engineer (Hybrid)

Egogohub

Jakarta Pusat

Hybrid

IDR 66,960,000 - 133,920,000

Full time

14 days+

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Benefits offered by this job

Growth in IT ops/cloud engineering
Flexible work arrangements
Competitive compensation
Access to cutting-edge tools

Job summary

Egogohub is seeking an IT Support to maintain internal IT infrastructure and support scalable, automated infrastructure for client-facing platforms. The role bridges internal IT needs with deployment, automation, and reliability of software infrastructure.

The candidate will perform hands-on IT support, maintain systems, and enable rapid development practices in a hybrid work environment.

Qualifications

  • Diploma (D3) or Bachelor's degree in IT, Information Systems, Computer Engineering, or related field.
  • 1–2 years IT Support or similar role; fresh grads welcome.
  • Proficient in hardware/software installation, configuration, and troubleshooting.

Responsibilities

  • Install, configure, and maintain IT hardware, software, networks, and other systems.
  • Provide technical support and troubleshooting to users for hardware and software issues.
  • Manage user accounts and secure access to IT systems.
  • Perform routine maintenance of hardware and network systems.
  • Develop and update IT documentation and procedures.
  • Support new IT projects and coordinate with external vendors.
  • Conduct data backups and ensure data security protocols.

Skills

IT Support
Networking basics
Windows
macOS
Linux
MikroTik
Cloud basics
Communication
Documentation

Education

Diploma (D3) or Bachelor’s Degree (S1) in IT/related

Tools

Microsoft Office
Outlook

Job description

Egogohub is seeking an IT Support to maintain internal IT infrastructure and support scalable, automated infrastructure for client-facing platforms. The role bridges internal IT needs with deployment, automation, and reliability of software infrastructure.

The candidate will perform hands-on IT support, maintain systems, and enable rapid development practices in a hybrid work environment.

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