IT Solution Analyst - Freelance

PT Solutionlabs Group Indonesia; Kota Yogyakarta; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

PT Solutionlabs Group Indonesia seeks a Solutions Analyst to drive demand solutions, translate business needs into technical requirements, and design digital solutions. You will collaborate with the DIFO team, business users, and vendors to ensure effective execution of proposals and measurable outcomes.

The role emphasizes developing dashboards, promoting digital adoption, and continuous process improvements in a dynamic digital transformation environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Systems, or related field.
• Experience in 3 complete SDLC cycles with solution analysis and architecture.
• Strong understanding of SDLC, system development processes, design, and business analysis.
• Strong analytical and problem-solving skills, including root-cause analysis and evaluating alternatives.
• Strong requirements elicitation skills translating business needs into functional and technical requirements.
• Ability to develop technical documentation including HLD, process flows, mock-ups, and acceptance criteria.
• Strong UI/UX understanding and focus on usability, user experience.

Responsibilities

• Evaluate and analyze business requests for new solutions and digital initiatives.
• Conduct requirements elicitation and translate business needs into clear requirements.
• Analyze business processes, identify gaps, and recommend improvements.
• Design and evaluate alternative technical solutions based on requirements and feasibility.
• Develop and maintain solution design documentation (HLD, flows, mock-ups, criteria).
• Coordinate with DIFO team, vendors, and stakeholders throughout the solution lifecycle.
• Facilitate discussions to compare solutions and recommend the preferred option.
• Develop interactive dashboards and data visualizations to provide insights.
• Promote digital adoption and drive continuous improvement initiatives.

Skills

SDLC

Requirements elicitation

Stakeholder management

Data visualization

UI/UX principles

Solution design

Technical documentation

Cross-functional collaboration

Digital transformation

Education

Bachelor's degree in IT/CS/IS/Engineering

Tools

Figma

Whimsical

Jira

ClickUp

Trello

Job description

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Systems, or a related field.

Minimum experience in 3 complete Software Development Life Cycle (SDLC) cycles, with hands-on exposure to solution analysis and solution architecture.

Strong understanding of SDLC, system development processes, technical solution design, and business process analysis.

Strong analytical and problem-solving skills, including the ability to identify root causes, evaluate alternatives, and recommend effective solutions.

Strong requirements elicitation skills, with the ability to deeply understand and translate business needs into functional and technical requirements.

Ability to develop and maintain technical documentation, including High-Level Design (HLD), process flow/flowcharts, solution mock-ups, acceptance testing documentation, and other relevant solution documents.

Strong understanding of UI/UX principles and a good sense of user experience and usability.

Experience in developing interactive dashboards and data visualization to generate insights from large datasets.

Strong communication and stakeholder management skills, with the ability to collaborate effectively with business users, technology teams, operations, vendors, and other related stakeholders.

Able to analyze and evaluate technical system designs and business processes to identify opportunities for continuous improvement.

Experience in mining business processes or mining industry operations is an advantage.

Previous experience as a Software Developer/Engineer is an advantage.

Familiarity with solution design and collaboration tools such as Figma, Whimsical, or equivalent.

Familiarity with task and project management tools such as Jira, ClickUp, Trello, or equivalent.

Fast learner, self-starter, proactive, and able to work effectively in a dynamic digital transformation environment.

Strong collaboration, coordination, and communication skills across cross-functional teams.

KEY RESPONSIBILITIES

Evaluate and analyze business requests for new solutions, system enhancements, and digital initiatives received through the demand management process.

Conduct requirements elicitation and translate business needs into clear functional and technical requirements

Analyze business processes, identify gaps and root causes, and recommend opportunities for process and solution improvement.

Design and evaluate alternative technical solutions based on business requirements, technical feasibility, scalability, usability, and expected business value.

Develop and maintain solution design documentation, including High-Level Design (HLD), process flow/flowcharts, solution mock-ups, acceptance testing criteria, and other required technical documentation.

Ensure solution designs are aligned with enterprise technology standards, business processes, and the overall digital technology roadmap.

Coordinate and communicate effectively with the Digital Factory & Operation (DIFO) team, business users, vendors, and relevant stakeholders throughout the solution lifecycle.

Orchestrate and activate relevant internal functions, including Technology, Mining, Change Management, and Operations, as well as external parties, to ensure effective execution of solution proposals.

Facilitate discussions to investigate, evaluate, and compare alternative solutions and provide recommendations for the preferred solution.

Collaborate with the Digital Factory & Operation (DIFO) team throughout the solution development and implementation process.

Support the establishment of solution success criteria, acceptance criteria, and appropriate measurement indicators.

Participate in solution testing, validation, and acceptance activities to ensure the delivered solution meets defined business and technical requirements.

Data & Digital Insight

Develop or support the development of interactive dashboards and data visualizations to provide actionable insights from large datasets.

Leverage data and digital technologies to support business decision-making and continuous improvement initiatives.

Analyze and evaluate existing technical systems, business models, and processes to identify opportunities for continuous improvement.

Act as a Digitalization Ambassador by promoting digital adoption, digital ways of working, and a strong digital culture across the organization.

Contribute to initiatives that improve process synchronization, solution effectiveness, and overall business value realization.

Ensure solution proposals are aligned with business objectives and deliver maximum expected value to the organization.

Establish appropriate measurement criteria to evaluate solution effectiveness and outcomes.

Support the Demand Solution function as the demand/requirements frontier, ensuring business needs are properly assessed, prioritized, and translated into viable solution proposals.

Provide support to other departments within the Digital & Technology Division as required.

Perform other relevant responsibilities assigned by the Head of Demand Solution.

Your application will include the following questions:

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have as a Solutions Analyst?
• Kualifikasi mana yang kamu miliki?
• How many years experience in Digital Transformation do you have?