BINUS Group is seeking an IT Operations Staff based in Semarang to maintain the reliability of IT operations and infrastructure. Candidates should hold at least a Diploma Degree (D3) or be in the 6th semester of university. Responsibilities include troubleshooting IT issues, managing network access, and assisting users in accessing IT systems. This position is full-time and requires no prior experience. Join our team of enthusiastic over-achievers and contribute to our commitment to excellence.
Qualifications
Must have knowledge of IT operation maintenance and troubleshooting.
Familiarity with network management required.
Ability to use various IT systems effectively.
Responsibilities
Maintain reliability and availability of IT operations and infrastructure.
Handle issues related to hardware and software applications.
Provide technical support to users for IT systems.
Skills
Knowledge of IT operation maintenance
Troubleshooting skills
Network management
Education
Minimum Diploma Degree (D3) or University Student (6th Semester)
Job description
IT Operations Staff page is loaded## IT Operations Stafflocations: Semarangtime type: Full timeposted on: Posted Todayjob requisition id: JR2026047768It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.IT Operation Maintenance:• Maintain the reliability and availability of IT Operation and Infrastructure (system and application, network and IP telephony)• Handle and repair problems related with IT Operation coverage (i.e., hardware, operating system, software application)• Maintain good condition of the computer hardware, operating system, and other software applications• Provide proper trouble shooting solutions for users in related area• Maintain the domain controller server, file server, and mail server• Maintain documentation of all Computer Laboratory & IT inventory• Provide guidance and suggest various solution in handling matters in IT Operation coverage area (database & application, network, IT infrastructure)Data & Application:• Install required application in Computer Laboratory and related users• Handle application installation process and maintenance• Prepare system documentation of related application and its changesNetwork & Technical Support:• Arrange user access login in related area• Distribute IT equipment and installing the network system• Participate in identifying the needs for additional hardware and software components required according to related task• Assist users in accessing the IT system and software• Install and distribute computers’ staff• Arrange logbook/history of all reported problems and trouble shoots of components within the systemManagement Support Activities:• Provide Report to direct Supervisor• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)• Perform activities related to Quality Management System• Perform additional tasks related to key responsibilities as required by Direct SupervisorEducation Requirement:•Minimum Diploma Degree (D3) or University Student (6th Semester)Work Exposure/ Experience:•No working experienceSpecial Skill:• Knowledge and ability to use various system requiredIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!BINA NUSANTARA started with a dream and a sense of determination. Founded by Joseph Wibowo Hadipoespito and Theresia Widia Soerjaningsih, this education institution has gone through many stages, and overcome various barriers. It still stands strong and grand despite the competition.