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PT Bank KB Indonesia Tbk in Jakarta is seeking a capable professional to identify and assess current-state manual processes within IT & Operations, map workflows, and document findings. You will define automation and digitalization solutions, collaborate with stakeholders to validate requirements, and support the ongoing implementation and continuous improvement of automated solutions.
The role emphasizes process insights, cross-functional collaboration, and delivering measurable efficiency
Identify and assess current-state manual processes within IT & Operations
Map and document process flows to identify automation opportunities
Define and propose automation and digitalization solutions
Collaborate with stakeholders to validate requirements and priorities
Support implementation and continuous improvement of automated solutions
Required Skills / Field of Study:
Process analysis and documentation (e.g. process mapping, SOP)
Knowledge of automation and digitalization concepts (RPA workflow tools, system enhancement)
Basic understanding of IT systems and operations
Analytical and problem-solving skills
Stakeholder communication and coordination skills