IT Operation Manager (BSD, Shifting)

ocbc indonesia; Banten; On-site; IDR 400,000,000 - 650,000,000; Full time

Job summary

OCBC Indonesia is seeking a Senior IT Operations Leader to guide a team of network and data center engineers. You will monitor and respond to incidents, work with other teams during emergencies, and ensure systems meet security and service standards.

The role requires a Bachelor's in IT/CS, at least 8 years in data center or IT operations, and leadership experience in a banking or financial services setting. Fluent English is mandatory, and night/weekend shifts are expected.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Minimum 8 years in data center or IT operations.
• Experience in banking or financial services.
• Fluent in English is a must.
• Leadership experience is required.
• Knowledge of networks, servers, and monitoring tools.
• Good problem-solving and communication skills.
• Willing to work night and weekend shifts.

Responsibilities

• Lead and manage a team of network & data center engineers.
• Monitor and respond to network and system issues.
• Work with other teams during emergencies.
• Ensure systems are secure and meet service standards.
• Help prevent future problems by analyzing incidents.
• Keep records of all operations and incidents.
• Support disaster recovery and business continuity.

Skills

Leadership

Networking

Monitoring tools

IT operations

Education

Bachelor's degree in IT/CS

Tools

Monitoring tools

Job description

How You Succeed:

Treat every incident as a lesson you turn into a runbook, and every person on your team as a skill to sharpen rather than a task to delegate. Stay calm under pressure, document everything, and keep the disaster-recovery plan as current as your monitoring alerts.

What You Do:

• Lead and manage a team of network & data center engineers.
• Monitor and respond to network and system issues.
• Work with other teams during emergencies.
• Ensure systems are secure and meet service standards.
• Help prevent future problems by analyzing incidents.
• Keep records of all operations and incidents.
• Support disaster recovery and business continuity.

Who You Are:

• Bachelor’s degree in IT, Computer Science, or related field.
• Minimum 8 years in data center or IT operations.
• Experience in banking or financial services.
• Fluent in English is a must
• Leadership experience is required.
• Knowledge of networks, servers, and monitoring tools
• Good problem-solving and communication skills.
• Willing to work night and weekend shifts.

You’ll be Part of:

Group Operations and Technology co-creates products and solutions. We build the underlying technology applications and services. And manage the Group’s IT operations & cyber defense. 24/7. 365. End-to-end transaction fulfillment services. For the whole Group. With singular focus. Delivering exceptional customer experience. At the forefront of our digital transformation journey. Relentless innovation. Pushing boundaries. And it’s all powered by serious investment in your development.

About OCBC:

At PT Bank OCBC NISP Tbk (OCBC), we don’t just serve customers, but we walk alongside them being a trusted partner to enrich the quality of their lives. Since 1941, we have been committed to helping individuals and businesses navigate their financial journey with solutions that grow alongside their evolving needs.

By combining deeply rooted Indonesian values with the comprehensive global capability of the OCBC Group, we offer meaningful, relevant financial services, from daily banking to long-term planning, all delivered with care, understanding, and responsibility.

We are always looking for bright, driven individuals who are curious, collaborative, and eager to grow. At OCBC, you will find a workplace that respects your journey, supports your development, and gives you space to contribute meaningfully–because your Opportunity Starts Here!

What We Offer:

OCBC offers a competitive compensation & benefit, including a comprehensive suite of flexible benefits that fit your lifestyle and livelihood, community engagement programs, industry-leading learning, and professional development opportunities in the banking sector. We genuinely care about your well-being, growth, and aspirations−just as much as we care about our customers' needs. By joining our team, you will not only thrive personally and professionally but also contribute to become a Trusted Partner to Improve Quality of Life.