IT Officer: Systems & Helpdesk Lead (On-site)

PT Summarecon Agung, Tbk; Kota Bandung; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

PT Summarecon Agung, Tbk in Bandung is seeking an Officer - Information Technology to support daily IT operations on-site at Sekolah Terpadu Sedaya Bintang Bandung.

You will monitor IT systems, troubleshoot hardware and software, coordinate with vendors, and guide a small team to ensure reliable, timely IT support across the campus with potential rotation to Bogor. Fresh graduates are welcome; a D3 in IT is preferred. Strong problem solving and documentation are valued.

Qualifications

• Associate degree in IT or related field is required.
• Fresh graduates welcome; relevant experience is a plus.
• Strong understanding of IT infra, networks, and OS.
• Ability to monitor and troubleshoot IT systems and coordinate with vendors.
• Proficiency with OBS and multimedia equipment.
• Willing to work on-site in Bandung and potentially Bogor.

Responsibilities

• Coordinate and ensure IT system support activities run effectively to support operational needs.
• Perform monitoring, troubleshooting, and maintenance of IT systems, hardware, software, networks, and other devices.
• Handle IT issues and ensure problems are resolved within target timeframe.
• Coordinate with vendors and relevant parties for IT requirements and issues.
• Prepare reports related to IT support and system maintenance.

Skills

Leadership

Team coordination

Analytical thinking

Communication skills

Troubleshooting

Education

Associates degree (D3) in Information Technology / Computer Science / Information Systems

Tools

OBS (Open Broadcaster Software)

Job description

PT Summarecon Agung, Tbk in Bandung is seeking an Officer - Information Technology to support daily IT operations on-site at Sekolah Terpadu Sedaya Bintang Bandung.

You will monitor IT systems, troubleshoot hardware and software, coordinate with vendors, and guide a small team to ensure reliable, timely IT support across the campus with potential rotation to Bogor. Fresh graduates are welcome; a D3 in IT is preferred. Strong problem solving and documentation are valued.