It Hvac Technician - Systems Install & Maintenance

Total Comfort Inc.; Jawa Barat; Remote; IDR 89,280,000 - 178,560,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Flexible hours

Tools and training

Career growth

Remote team

Job summary

Total Comfort Inc. is seeking a skilled Remote HVAC Technician to diagnose, troubleshoot, and provide remote support for heating, ventilation, and air conditioning systems.

You will leverage diagnostic tools and communication platforms to deliver expert guidance from a distance, ensuring customer satisfaction in a remote-first setting.

Qualifications

• HVAC Technician with proven field experience.
• Experience diagnosing HVAC systems and remote troubleshooting.
• Familiar with diagnostic tools and remote support platforms.
• HVAC certifications preferred.

Responsibilities

• Provide remote diagnostic support for HVAC system malfunctions via phone, video calls, and software.
• Guide on-site personnel or end-users through troubleshooting steps and repair procedures.
• Analyze system data to identify root causes of issues.
• Develop and recommend solutions, including part replacements or procedural adjustments.
• Document all support interactions, findings, and resolutions in the CRM system.
• Collaborate with field service teams to ensure efficient resolution of complex technical challenges.

Skills

HVAC experience

Diagnostic tools

Remote support

Communication skills

Independent work

HVAC certifications

Education

HVAC certifications

Tools

Diagnostic software

Remote access tools

Job description

Our client is seeking a skilled and self-motivated Remote HVAC Technician to join their innovative team. This position is ideal for an experienced professional who can diagnose, troubleshoot, and provide remote support for a wide range of heating, ventilation, and air conditioning systems. You will play a critical role in ensuring customer satisfaction by offering expert guidance and technical solutions from a distance, leveraging advanced diagnostic tools and communication platforms. This role operates within a dynamic environment that values problem-solving, technical expertise, and exceptional customer service, contributing to the seamless operation of critical climate control systems for diverse clients across various industries. This is a unique opportunity to apply your expertise in a flexible, remote-first setting.

Our client is seeking a skilled and self-motivated Remote HVAC Technician to join their innovative team. This position is ideal for an experienced professional who can diagnose, troubleshoot, and provide remote support for a wide range of heating, ventilation, and air conditioning systems. You will play a critical role in ensuring customer satisfaction by offering expert guidance and technical solutions from a distance, leveraging advanced diagnostic tools and communication platforms. This role operates within a dynamic environment that values problem-solving, technical expertise, and exceptional customer service, contributing to the seamless operation of critical climate control systems for diverse clients across various industries. This is a unique opportunity to apply your expertise in a flexible, remote-first setting.

Key Responsibilities

• Provide remote diagnostic support for HVAC system malfunctions via phone, video calls, and specialized software.
• Guide on-site personnel or end-users through troubleshooting steps and repair procedures.
• Analyze system data and diagnostic reports to identify root causes of issues.
• Develop and recommend solutions, including part replacements or procedural adjustments.
• Document all support interactions, findings, and resolutions accurately in the company's CRM system.
• Collaborate with field service teams to ensure efficient resolution of complex technical challenges.

Requirements

• Proven experience as an HVAC Technician with a strong understanding of various HVAC systems.
• Proficiency with diagnostic tools and remote support software .
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly.
• Ability to work independently and manage time effectively in a remote setting.
• Relevant certifications in HVAC repair and maintenance are highly desirable.

Benefits

• Competitive salary package.
• Opportunity to work fully remotely with flexible hours.
• Access to cutting-edge diagnostic tools and training.
• Professional development and career growth opportunities.
• A supportive and collaborative virtual team environment.