Service Technician

Alloy Enterprises; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Benefits offered by this job

Competitive pay incl overtime

Company vehicle, phone, tablet

PPE and tools

Employee discounts

Industry-leading training

Job summary

Johnson Controls in Jakarta, Indonesia, is seeking an experienced HVAC Service Technician to join our mobile field service team. You will service, maintain and commission Water Chillers, AC and HVAC systems at multiple customer sites.

You will fault-find, repair and document service findings, and uphold safety standards while delivering high-quality service. The role offers ongoing training and clear career progression within a supportive team.

Qualifications

• Proven experience as an HVAC or Chiller Service Engineer.
• Strong electrical, controls and diagnostic skills.
• Ability to interpret schematics, piping diagrams and technical data.
• Self-motivated, customer-focused and comfortable working independently.
• Level 3 HVAC qualification.
• Experience working with York, Trane, Carrier, Daikin, Hitachi or Mitsubishi Electric equipment.
• Experience across chiller, DX, split, VRV/VRF, AHU or ventilation plant environments.

Responsibilities

• Service, maintain and commission Water Chillers, AC and HVAC systems.
• Fault-find and repair across Chillers, DX, Split, VRV/VRF, AHUs and ventilation plant.
• Complete clear service documentation and provide practical improvement recommendations.
• Carry out all work in line with Zero Harm expectations and safe working practices.
• Support customers with responsive communication, technical guidance and professional site conduct.

Skills

HVAC service

Electrical diagnostics

Schematics reading

Independent worker

Level 3 HVAC

Brand knowledge

Chiller systems

DX/VRF knowledge

Education

Level 3 HVAC qualification

Job description

Why Join Us:

At Johnson Controls, we help buildings perform better through smarter, healthier, and more sustainable solutions. We are looking for an experienced HVAC Service Technician to join our mobile field service team supporting customers.

In this role, you will be a trusted technical expert, delivering high-quality service across multiple customer sites. You will service, maintain and commission HVACR equipment, resolve faults efficiently and help customers keep their systems running safely and reliably.

What You Will Do:

• Service, maintain and commission Water Chillers, AC and HVAC systems.
• Fault-find and repair across Chillers, DX, Split, VRV/VRF, AHUs and ventilation plant.
• Complete clear service documentation and provide practical improvement recommendations.
• Carry out all work in line with Zero Harm expectations and safe working practices.
• Support customers with responsive communication, technical guidance and professional site conduct.

How You Will Do It:

• Own your work end to end by taking accountability for safe, high-quality service delivery on every job.
• Stay close to the work by understanding customer needs on site, identifying issues quickly and removing obstacles before they affect performance.
• Improve every day through clear diagnostics, honest feedback and practical problem-solving that gets to the root cause.
• Work as one team with customers, colleagues and support functions, sharing knowledge and building trust across every site visit.
• Keep records accurate and useful so service reports, findings and recommendations are clear, timely and easy to act on.
• Bring a safety-first mindset to every task, balancing speed, quality and integrity in the way you work.

What We Look For:

• Proven experience as an HVAC or Chiller Service Engineer.
• Strong electrical, controls and diagnostic skills.
• Ability to interpret schematics, piping diagrams and technical data.
• Self-motivated, customer-focused and comfortable working independently.
• Level 3 HVAC qualification.
• Experience working with York, Trane, Carrier, Daikin, Hitachi or Mitsubishi Electric equipment.
• Experience across chiller, DX, split, VRV/VRF, AHU or ventilation plant environments.

What We Can Offer:

• Competitive salary plus travel time, overtime, standby and call-out payments.
• Company service vehicle, phone, tablet, PPE and specialist tools.
• EAP, referral bonuses, cycle-to-work and employee discounts.
• Industry-leading training and structured career progression.
• A supportive team culture where your ideas, skills and experience are valued.