IT Application Consultant

CARE Technologies; Jakarta Selatan; On-site; IDR 180,000,000 - 340,000,000; Full time

Benefits offered by this job

Car

Perf bonus

Paid holidays

Medical plans

Leave benefits

Job summary

CARE Technologies adalah perusahaan teknologi asuransi terkemuka di Indonesia yang berfokus pada solusi aplikasi desktop dan web untuk industri asuransi umum. Peran IT Application Consultant mencakup analisis kebutuhan klien, implementasi solusi CARE, serta dukungan aplikasi agar berjalan lancar.

Posisi ini menekankan pemahaman proses bisnis, komunikasi yang kuat, dan kemampuan bekerja secara mandiri maupun dalam tim.

Qualifications

• Lulusan Sarjana di bidang Teknologi Informasi/ Sistem Informasi/ Bidang terkait.
• Minimum 2–5 tahun pengalaman sebagai Application Consultant / Business Analyst / System Analyst / Functional Consultant atau peran terkait.
• Pengetahuan SQL, VB.net, ASP.net, Visual Studio.

Responsibilities

• Menganalisis kebutuhan bisnis klien dan menerjemahkannya menjadi spesifikasi fungsional.
• Mengkonfigurasi dan mengimplementasikan aplikasi sesuai kebutuhan klien.
• Memberikan konsultasi penggunaan aplikasi dan dukungan teknis.
• Melakukan pelatihan pengguna, dokumentasi, dan transfer pengetahuan.
• Bekerja sama dengan Project Manager, Developers, QA, dan Infrastruktur untuk menjaga kemajuan proyek dan pemeliharaan pasca-implementasi.

Skills

SQL

VB.net

ASP.net

Visual Studio

Education

Sarjana di IT/related field

Job description

DESKRIPSI PEKERJAAN

IT Application Consultant is responsible for analyzing business requirements, implementing CARE application solutions, providing application support, and ensuring successful system running by clients. This role serves as a technical teams to ensure that applications meet business needs and operate effectively.

Business Analysis & Requirement Gathering

• Gather, analyze, and document business requirements from clients
• Conduct meetings, workshops, and discussions to understand client needs and business processes.
• Translate business requirements into functional specifications and system requirements.
• Identify opportunities for process improvement and system optimization.

Application Implementation

• Configure and implement applications based on client requirements.
• Assist clients during system deployment, testing, and go-live activities.
• Prepare implementation plans, project documentation, and user acceptance testing (UAT) scenarios.
• Ensure successful delivery of application implementation projects.

Client Consultation & Support

• Provide consultation and recommendations on application usage and best practices.
• Analyze and troubleshoot application issues reported by clients.
• Coordinate with others to resolve issues and implement enhancements.

Training & Knowledge Transfer

• Conduct user training sessions, workshops, and product demonstrations.
• Prepare user manuals, training materials, and operational documentation.
• Support clients during the onboarding and adoption process.
• Ensure users understand system functionality and business processes.

Project Coordination

• Collaborate with Project Managers, Developers, QA Teams, and Infrastructure Teams.
• Monitor project progress and ensure deliverables are completed on schedule.
• Participate in project meetings and provide regular status updates.
• Assist in managing project risks, issues, and change requests.

Maintenance & Continuous Improvement

• Support post-implementation activities and ongoing maintenance.
• Monitor system performance and user feedback.
• Recommend application improvements and process enhancements.
• Assist in system upgrades, patches, and new feature implementations.

Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism

Maintaining the confidentiality of client data

KUALIFIKASI MINIMUM

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or a related field
• Minimum 2–5 years of experience as an Application Consultant, Business Analyst, System Analyst, Functional Consultant, or related role.
• Having knowledge in SQL, VBnet, ASPnet, Visual Studio
• Experience in software implementation projects.
• Understanding of business processes and enterprise applications.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a team environment.
• Professional proficiency in English (written and verbal)

RINGKASAN PERKERJAAN

• *SPESIALISASI**: IT and Software
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: South Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: Information Technology / IT
• *SITUS PERUSAHAAN**: http://www.care.co.id/
• *JUMLAH LOWONGAN**: 5 posisi

FASILITAS & BENEFIT

Fasilitas: car, perf_bonus, mat_pat_leave, med_plans, paid_holidays

TENTANG PERUSAHAAN

CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.