ISTARASA Restaurant Services Staff 3 Pyk. Rasa Dewata

Samudera; Provinsi Bali; On-site; IDR 33,480,000 - 46,872,000; Full time

Job summary

Samudera Indonesia is hiring a Service Crew to deliver friendly customer service in a fast-paced dining setting. You will greet customers, take orders, handle payments with POS and EDC machines, and maintain a clean service area.

The role requires attention to detail, reliability, and the ability to work in shifts, including weekends and holidays. Join us to contribute to seamless cafe and restaurant operations while upholding hygiene standards and company procedures.

Qualifications

• Minimum Senior High School/Vocational High School (SMA/SMK) or equivalent.
• Minimum 1 year of experience as a Service Crew, Waiter/Waitress, or Restaurant Cashier is preferred.
• Proficient in operating POS systems and EDC payment machines.
• Strong communication, customer service, and interpersonal skills.
• Honest, detail-oriented, disciplined, and responsible.
• Willing to work in shifts, including weekends and public holidays.

Responsibilities

• Provide excellent customer service by greeting customers, taking orders, and assisting with menu selections.
• Process customer payments using the POS system and ensure all transactions are recorded accurately.
• Perform cashier opening, closing, and daily cash reconciliation in accordance with company SOPs.
• Maintain the cleanliness and readiness of the dining, service, and cashier areas, including operational supplies.
• Handle customer inquiries and complaints professionally, escalating issues when necessary.
• Comply with company policies, hygiene standards, food safety regulations, and operational procedures.

Skills

Customer service

Communication

Interpersonal skills

Shift work

Attention to detail

Teamwork

Education

SMA/SMK or equivalent

Tools

POS systems

EDC payment machines

Job description

Samudera Indonesia offers a truly global and collaborative work experience. You’ll team up with some of the best and brightest people in many locations in Indonesia and beyond. And you’ll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, and explore new horizons.

Main Responsibilities

1. Provide excellent customer service by greeting customers, taking orders, and assisting with menu selections.

2. Process customer payments using the POS system and ensure all transactions are recorded accurately.
3. Perform cashier opening, closing, and daily cash reconciliation in accordance with company SOPs.
4. Maintain the cleanliness and readiness of the dining, service, and cashier areas, including operational supplies.
5. Handle customer inquiries and complaints professionally, escalating issues when necessary.
6. Comply with company policies, hygiene standards, food safety regulations, and operational procedures.

General Responsibilities

1. Ensure the implementation of an Integrated Management System, including the identification, documentation, and control of risks in the relevant department's work area.
2. Foster and ensure the commitment of every team member to understand and adhere to all applicable Integrated Management System requirements.
3. Be willing to participate in the investigation process of accidents, incidents, or actions that may lead to incidents caused by unsafe actions or unsafe conditions, including providing accurate information and reports based on known facts.
4. Be willing to engage in the information security control process applied to protect the information assets and information processing assets owned and/or managed by the Company from threats to confidentiality, integrity, and availability.

Qualifications

• Minimum Senior High School/Vocational High School (SMA/SMK) or equivalent.
• Minimum 1 year of experience as a Service Crew, Waiter/Waitress, or Restaurant Cashier is preferred.
• Proficient in operating POS systems and EDC payment machines.
• Strong communication, customer service, and interpersonal skills.
• Honest, detail-oriented, disciplined, and responsible.
• Able to work independently as well as collaboratively in a team.
• Willing to work in shifts, including weekends and public holidays.

Join us and help create the future of logistics!

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Logistics, Freight & Delivery Services 101-1,000 employees

Samudera is a pioneer in Indonesia’s shipping industry, founded by Mr. Soedarpo Sastrosatomo, providing integrated shipping, ports, and logistics services with its vast network throughout the archipelago.

Samudera is a pioneer in Indonesia’s shipping industry, founded by Mr. Soedarpo Sastrosatomo, providing integrated shipping, ports, and logistics services with its vast network throughout the archipelago.

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