ISTARASA Restaurant Services Staff 3 Pyk. Rasa Dewata

Samudera Indonesia Tbk; Provinsi Bali; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Samudera Indonesia is hiring ISTARASA Restaurant Service Staff for Pyk. Rasa Dewata in Bali. The role involves greeting customers, taking orders, handling payments with POS, and keeping dining areas clean.

Applicants should have SMA/SMK or equivalent, at least 1 year in service roles, and strong communication and customer service skills. Shifts include weekends and holidays, with opportunities to grow within the hospitality and logistics network.

Qualifications

• Minimum SMA/SMK or equivalent.
• At least 1 year of experience as a service crew, waiter/waitress, or restaurant cashier.
• Proficient with POS systems and EDC payment machines.
• Strong communication, customer service, and interpersonal skills.
• Honest, detail-oriented, disciplined, and responsible.
• Able to work independently or in a team; willing to work shifts.

Responsibilities

• Provide excellent customer service by greeting customers, taking orders, and assisting with menu selections.
• Process customer payments using the POS system and ensure transactions are recorded accurately.
• Perform cashier opening, closing, and daily cash reconciliation in accordance with SOPs.
• Maintain cleanliness and readiness of dining, service, and cashier areas.
• Handle customer inquiries and complaints professionally, escalating when necessary.
• Comply with hygiene standards, food safety regulations, and operational procedures.
• Participate in the Integrated Management System and risk control processes.

Skills

Customer service

Communication

Teamwork

Education

SMA/SMK or equivalent

Tools

POS systems

EDC payment machines

Job description

## ISTARASA Restaurant Services Staff 3 Pyk. Rasa DewataApplylocations: Balitime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: JR101971**Samudera Indonesia** offers a truly global and collaborative work experience. You’ll team up with some of the best and brightest people in many locations in Indonesia and beyond. And you’ll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, and explore new horizons.**Main Responsibilities**1. Provide excellent customer service by greeting customers, taking orders, and assisting with menu selections.2. Process customer payments using the POS system and ensure all transactions are recorded accurately. 3. Perform cashier opening, closing, and daily cash reconciliation in accordance with company SOPs. 4. Maintain the cleanliness and readiness of the dining, service, and cashier areas, including operational supplies. 5. Handle customer inquiries and complaints professionally, escalating issues when necessary. 6. Comply with company policies, hygiene standards, food safety regulations, and operational procedures. General Responsibilities 1. Ensure the implementation of an Integrated Management System, including the identification, documentation, and control of risks in the relevant department's work area. 2. Foster and ensure the commitment of every team member to understand and adhere to all applicable Integrated Management System requirements. 3. Be willing to participate in the investigation process of accidents, incidents, or actions that may lead to incidents caused by unsafe actions or unsafe conditions, including providing accurate information and reports based on known facts. 4. Be willing to engage in the information security control process applied to protect the information assets and information processing assets owned and/or managed by the Company from threats to confidentiality, integrity, and availability.**Qualifications*** Minimum Senior High School/Vocational High School (SMA/SMK) or equivalent.* Minimum 1 year of experience as a Service Crew, Waiter/Waitress, or Restaurant Cashier is preferred.* Proficient in operating POS systems and EDC payment machines.* Strong communication, customer service, and interpersonal skills.* Honest, detail-oriented, disciplined, and responsible.* Able to work independently as well as collaboratively in a team.* Willing to work in shifts, including weekends and public holidays.**Join us and help create the future of logistics!**### About Us**Samudera** is a pioneer in Indonesia’s shipping industry, providing integrated shipping, ports & logistics services with its vast network throughout the archipelago. Samudera provides integrated multimodal logistics services to its customers. Through its nationwide network & wealthy experience, Samudera is the logistics partner of choice in Indonesia.Since its incorporation in 1993, Samudera has progressively established a good track record of professionalism and competency in its field. Through prudent management and a well-managed expansion strategy, the Group has been able to successfully build up its position as a credible and well-respected industry player in the region today.We offer dynamic and flexible work environment. Discover the best diverse people in their fields in Indonesia and overseas to collaborate. Embrace incredible opportunities, challenges, and self-fulfillment for your up-skill development.Join us now!