Information Technology Business Analyst

Askarasoft; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 72,000,000 - 120,000,000; Full time

Job summary

Askarasoft is seeking a Business Analyst to design systems that meet customer needs and communicate with stakeholders for smooth implementation.

You will document requirements, create functional designs, and collaborate with developers and clients to meet deadlines and expectations.

Qualifications

• Bachelor's degree in Information System is required.
• Minimum 1 year of IT Business Analyst experience.
• Must have own vehicle and a laptop.
• Strong communication and presentation skills are essential.
• Experience working in Agile environments.

Responsibilities

• Discuss needs with stakeholders and perform gap analysis.
• Assist sales during presales meetings and create blueprint documents.
• Gather end-user feedback after go-live and implement improvements.
• Create functional design, flowcharts, ERD, and use case diagrams.
• Coordinate with developers and manage technical challenges.
• Develop UAT scripts and conduct user acceptance testing.
• Prepare user guides and provide training, plus weekly reports.
• Collaborate to address organizational and operational challenges.
• Travel outside Surabaya as needed.

Skills

Figma

Stakeholder management

Reporting

Presentations

Agile

IT BA experience

Communication skills

Writing skills

Analytical skills

Vehicle & laptop

Education

Bachelor's Degree in Information System

Tools

Visio

Enterprise Architect

Job description

As a Business Analyst, your mission is to design a system to fulfill customer needs and communicate with stakeholder to ensure smooth implementation. You will be required to document customer requirement, create functional design, and communicate with developer and client to meet deadlines and customer requirement.

Responsibilities

• Discuss with stakeholders on their needs and create Gap analysis with existing system
• Assist sales team during the presales meeting
• Create Blueprint Document
• Gather feedback from end users after Go Live/Implementation
• Create technical document (Functional Specification Design, Flowchart, ERD, Use Case Diagram)
• Manage technical difficulties, working with developers when necessary
• Create User Acceptance Test Script and Perform UAT with client
• Create user guide and provide user training
• QC and Testing before deployment
• Provide weekly report meeting documentation
• Collaborate with team members to understand organizational and operational challenges
• Motivate team to achieve task within deadline
• Client Support

Requirements

• Familiarity with wireframing tools such as Figma
• Familiarity with tools to create flowchart, ERD, DFD such as visio or enterprise architect
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Experienced in creating detailed reports and giving presentation
• Experienced working in Agile workflow
• 1 year of working experience as IT Business Analyst
• Candidate must possess at least a Bachelor's Degree or equivalent (S-1) in Information System
• Having own vehicle ( Motor / Car ) and Laptop is a must
• Having good communication and presentation skill
• Having good writing and analytical skills
• Fast learner, detailed person, and good problem solving skills
• High integrity, committed, and responsible person
• Ability to travel outside Surabaya/placed outside Surabaya