Indonesia Operations Lead - Fleet & Field Ops

PT. BEAM MOBILITY INDONESIA; Jakarta Utara; Vor Ort; IDR 420.000.000 - 660.000.000; Vollzeit

Zusammenfassung

Beam Mobility Indonesia is seeking an experienced Operations Manager to lead and scale our Indonesian operations, overseeing Rangers, Marshals, and Workshop Technicians to deliver safe, reliable micro-mobility services. You will develop city-specific strategies for fleet management, maintenance, and deployment while ensuring safety, compliance, and service excellence in a fast-paced urban environment.

This role emphasizes hands-on leadership, coaching, and continuous improvement to drive rider

Qualifikationen

• Bachelor's degree in Business, Operations Management, or related field.
• 2-3+ years of experience in operations management; experience in mobility/logistics is a plus.
• Strong leadership skills with focus on coaching, mentoring, and team development (min 1 year in a management role).
• Comfort with feedback discussions and driving accountability.
• Working knowledge of QA frameworks and performance management tools.
• Strong communication skills to motivate, guide, and influence.
• Calm, solutions-focused mindset for escalations or internal issues.
• Passion for building and growing teams; proficiency in English (spoken and written).

Aufgaben

• Develop and execute city-specific operational strategies including fleet management, deployment, and maintenance.
• Lead, coach, and develop local operations staff to deliver high service quality.
• Plan operational resources and set daily/weekly/monthly goals for the team.
• Monitor risks and ensure regulatory compliance with industry standards.
• Handle escalations and drive root-cause analysis to resolution.
• Maintain a safe working environment and prevent accidents.
• Provide on-street support to Ground Patrollers and Drivers for deployment and rebalancing.

Kenntnisse

People leadership

Feedback conversations

Communication

Team development

English proficiency

Ausbildung

Bachelor's degree in Business/Operations Management

Tools

QA frameworks

Performance management tools

Jobbeschreibung

Beam Mobility Indonesia is seeking an experienced Operations Manager to lead and scale our Indonesian operations, overseeing Rangers, Marshals, and Workshop Technicians to deliver safe, reliable micro-mobility services. You will develop city-specific strategies for fleet management, maintenance, and deployment while ensuring safety, compliance, and service excellence in a fast-paced urban environment.

This role emphasizes hands-on leadership, coaching, and continuous improvement to drive rider