Income Audit Supervisor | AYANA Komodo

Ayana; Komodo; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Ayana in Komodo is seeking a Revenue Auditor to ensure daily hotel revenue is balanced, complete, and accurately reported. The role includes performing spot audits of rooms, reconciling taxes and service charges, and splitting revenue in Opera as per agreed ratios.

The candidate should have experience in a similar position at a 5-star resort, strong communication and leadership skills, and the ability to multitask and meet deadlines, with relevant licenses or diplomas supporting the

Qualifications

• Has experience in a similar position at a 5 star resort.
• Has good communication and interpersonal skill.
• Has excellent leadership skills.
• Has the ability to multitask and meet deadlines.
• Has related license, certificates and (or) diploma to support candidate's Qualification

Responsibilities

• Ensure hotel revenue is balanced, controlled, complete and accurately reported daily.
• Perform spot audit on rooms periodically, checking against housekeeping report.
• Reconcile taxes and service charged on revenue.
• Split revenue in Opera per agreed ratios.
• Prepare Food and Beverage Report and Daily Revenue Report.
• Ensure rebates initiated and signed by Manager per DOA.
• Check reservations against original booking and verify ledger postings.
• Generate No Show reports to ensure charges are levied and bills raised.

Skills

Communication

Interpersonal skills

Leadership

Multitasking

Education

Diploma in Finance/Hotel Management

Tools

Opera PMS

Job description

• To ensure hotel revenue is balanced, controlled, complete and accurately reported each day
• Perform spot audit on rooms periodically, checking against housekeeping report
• Complete any other projects, tasks or activities as assigned from time to time
• Reconcile taxes and service charged on revenue
• Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system)
• Prepare Food and Beverage Report, Daily Revenue Report
• Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA)
• Scrutinize the rebates for reason ability and adherence to DOA
• Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately
• In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck
• Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
• Receive incentive sheet duly approved from Front Office along with back up for the up sells
• Receive signed copy of upgrade report from Front office and verify the data
• Check reservations against the original booking

Requirements

• Has experience in a Similar position at a 5 star resort
• Has Good communication and interpersonal skill
• Has excellent leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's Qualification