Import Export Officer

0623 PT Solenis Tech Indonesia; Jakarta Pusat; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Solenis is seeking an Import & Export Officer in Jakarta to manage end-to-end import and export operations. You will coordinate with customs brokers, freight forwarders, and overseas suppliers to ensure timely cargo movement, documentation accuracy, and regulatory compliance.

Responsibilities include preparing and reviewing documentation, ensuring smooth customs clearance, and driving cost-saving initiatives while maintaining strong stakeholder relationships.

Qualifications

• Bachelor’s Degree in Logistics, Supply Chain, Maritime Studies, Industrial Engineering, Business Administration, or a related field.
• Minimum 5 years of experience in Import & Export, Customs Clearance, International Logistics, Freight Forwarding, or Customs Brokerage.
• Strong knowledge of Indonesian customs regulations, import/export procedures, and international trade compliance requirements.
• Hands-on experience managing customs clearance activities and coordinating with customs brokers and freight forwarders.
• Proven experience reviewing shipping documents and customs declarations (PIB) with high accuracy and attention to detail.
• Familiarity with SAP and proficiency in Microsoft Excel.
• Good English communication skills for written correspondence with overseas stakeholders.

Responsibilities

• Manage all import and export activities in accordance with company policies and applicable regulations.
• Prepare, collect, review, and maintain all import/export documentation for accuracy and compliance.
• Coordinate customs clearance activities with brokers, clearing agents, freight forwarders, and authorities.
• Review shipping documents and PIB declarations prior to submission to ensure compliance.
• Ensure timely customs clearance to prevent delays and extra costs.
• Build and maintain relationships with freight forwarders, brokers, and regulatory agencies.
• Identify opportunities for logistics cost savings and process improvements.

Skills

Import & Export

Stakeholder management

Problem solving

English communication

Education

Bachelor’s degree in Logistics or related field

Tools

SAP

Microsoft Excel

Job description

About us

Solenis is a leading global provider of water treatment, process and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, lubricants, degreasers, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of more than 23,000 professionals in >160 countries across six continents. Solenis is a 2026 Best Managed Company Gold Standard honoree.

About the role

The Import & Export Officer is responsible for managing end-to-end import and export operations for Diversey and Selenis, ensuring all shipments, customs clearances, and trade compliance activities are executed accurately, efficiently, and in accordance with applicable regulations. The role serves as the key liaison between customs brokers, freight forwarders, shipping lines, overseas suppliers, and internal stakeholders to ensure smooth and timely cargo movement while minimizing clearance delays and logistics costs.

Key Responsibilities

• Manage all import and export activities in accordance with company policies and applicable national regulations.
• Prepare, collect, review, and maintain all import/export documentation to ensure completeness, accuracy, and compliance.
• Organize and coordinate customs clearance activities with brokers, clearing agents, freight forwarders, and relevant authorities.
• Review and verify shipping documents, customs declarations (PIB), permits, certificates, and other supporting documentation prior to submission.
• Ensure timely and accurate customs clearance to prevent shipment delays, demurrage charges, and operational disruptions.
• Liaise closely with customs brokers and government authorities to ensure compliance with import/export regulations and customs requirements.
• Monitor and stay updated on changes in national and local customs regulations, import/export requirements, and trade compliance policies.
• Coordinate with QA and relevant internal teams to ensure all required test reports, certificates, permits, and supporting documents accompany shipments.
• Maintain effective communication with overseas suppliers, shippers, and origin offices to ensure documentation readiness before shipment.
• Build and maintain strong relationships with freight forwarders, customs brokers, shipping companies, trucking companies, port authorities, and regulatory agencies.
• Identify opportunities for logistics cost savings and process improvements through freight optimization and negotiation with service providers.
• Supervise and coordinate import/export activities to ensure accuracy, compliance, and adherence to company procedures.
• Prepare reports and provide visibility on shipment status, customs clearance progress, and potential operational risks.
• Support issue resolution related to shipment discrepancies, customs queries, documentation errors, and clearance delays.
• Ensure compliance with Health, Safety, and Environmental policies and promote safe working practices at all times.

Requirements

• Bachelor's Degree in Logistics, Supply Chain, Maritime Studies, Industrial Engineering, Business Administration, or a related field.
• Minimum 5 years of experience in Import & Export, Customs Clearance, International Logistics, Freight Forwarding, or Customs Brokerage.
• Strong knowledge of Indonesian customs regulations, import/export procedures, and international trade compliance requirements.
• Hands-on experience managing customs clearance activities and coordinating with customs brokers and freight forwarders.
• Proven experience reviewing shipping documents and customs declarations (PIB) with a high level of accuracy and attention to detail.
• Understanding of shipping documentation, customs permits, import licenses, certificates, and related regulatory requirements.
• Familiarity with royalty-related import processes and customs requirements is an advantage.
• Strong understanding of the transportation, shipping, and logistics industry.
• Experience in logistics cost optimization, process improvement initiatives, and operational efficiency projects.
• Familiarity with SAP and proficiency in Microsoft Excel.
• Good English communication skills, particularly for written correspondence and coordination with overseas stakeholders.
• Strong problem-solving, coordination, and stakeholder management skills.
• Ability to manage multiple shipments, priorities, and deadlines in a fast-paced environment.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team.

Solenis is proud to be an equal opportunity and affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the‑art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.