ICT Data Center Engineer/Lead

Atomic Recruitment SEA; Jakarta Pusat; On-site; IDR 180,000,000 - 460,000,000; Full time

Job summary

Atomic Recruitment SEA is seeking an ICT Data Center Engineer/Lead in Jakarta to keep high-density server clusters reliable, perform routine maintenance, and troubleshoot complex issues. You will guide junior technicians, coordinate site activities, and ensure accurate documentation across assets and SOPs for smooth deployments.

The role requires hands-on experience with major enterprise servers, Linux/Windows, and strong networking fundamentals in a 24/7 data center environment.

Qualifications

• 3–10 years of data center operations or field engineering experience.
• Hands-on with enterprise servers from Dell, HPE, Lenovo, Supermicro, Inspur, or H3C.
• Strong knowledge of server hardware, storage, cabling, switches, and rack troubleshooting.
• Working knowledge of Linux and/or Windows Server; basic networking and diagnostic tools.
• Experience with monitoring, ticketing, and asset management systems.
• Clear communication and solid documentation skills; calm incident handling.
• Diploma or degree in IT/CE/Networking or related field.

Responsibilities

• Deploy and maintain servers, rack-and-stack, cabling, firmware, and maintenance.
• Troubleshoot critical issues across server, storage, network, OS, and connectivity.
• Keep operations running with 24/7 monitoring of health, capacity, and performance.
• Guide junior technicians during deployments, maintenance windows, and incidents.
• Own operational documentation: assets, spare parts, tickets, SOPs, MOPs, and handovers.
• Coordinate with data center operators, OEMs, network teams, logistics, and customers.
• Drive improvements by streamlining processes and assisting on-call drills.

Skills

Server hardware

Storage

Cabling

Networking fundamentals

Linux

Windows Server

Documentation

Incident response

On-call support

Teamwork

Education

Diploma or degree in IT/CE/Networking

Tools

Dell

HPE

Lenovo

Supermicro

Inspur

H3C

Cisco

Juniper

Arista

DCIM

BMS

Job description

Job Title: ICT Data Center Engineer / Lead

Keep critical infrastructure running. Support the next wave of AI.

Join a world leading AI-infrastructure, ICT DC & Cloud organization supporting large-scale GPU and data center deployments across Southeast Asia's growing presence in Singapore, Malaysia, China, Philippines. We’re looking for a hands-on engineers to keep high-density server clusters reliable, resolve technical issues, and support smooth deployments. For candidates with leadership experience, the role also includes guiding junior technicians and coordinating site activities.

What You’ll Do

• Deploy and maintain servers: Handle rack-and-stack, cabling, hardware replacement, firmware updates, diagnostics, and preventive maintenance.
• Troubleshoot critical issues: Diagnose server, storage, network, operating system, and connectivity faults; coordinate escalations with engineering teams and vendors.
• Keep operations running: Monitor infrastructure health, alerts, capacity, and performance in a 24/7 environment.
• Guide the team: Support junior technicians during deployments, maintenance windows, and incident response.
• Own operational documentation: Keep asset inventories, spare parts records, incident tickets, SOPs, MOPs, EOPs, and shift handovers accurate.
• Coordinate across teams: Work with data center operators, OEMs, network teams, logistics providers, and customers to resolve issues and deliver deployments.
• Drive improvements: Streamline processes, automate routine tasks, and participate in shift coverage, on-call support, and disaster recovery drills.

What You’ll Bring

• 3 to 10 Years experience in data center operations, server infrastructure, hardware maintenance, or field engineering.
• Hands-on experience with Dell, HPE, Lenovo, Supermicro, Inspur, H3C, or equivalent enterprise servers.
• Strong practical knowledge of server hardware, storage, cabling, switches, optics, power distribution, and rack-level troubleshooting.
• Working knowledge of Linux and/or Windows Server, networking fundamentals, and diagnostic tools.
• Experience with monitoring, ticketing, and asset management systems.
• Clear communication, solid documentation skills, and a calm approach to resolving incidents.
• A diploma or degree in IT, Computer Engineering, Electrical/Electronic Engineering, Networking, or a related field.

Stand Out With

• NVIDIA GPU platforms, AI/HPC clusters, or high-density computing.
• Exposure to large-scale deployments, commissioning, and automated OS installation.
• Experience guiding technicians or acting as a site lead.
• Familiarity with Cisco, Juniper, Arista, DCIM, or BMS.
• Relevant certifications such as CCNA, Linux, ITIL, or CDCP.