Hydraulic Service Technician

Epiroc; Sumbawa Besar; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Epiroc is seeking a Service Technician for the Sumbawa Barat area to perform service, repair, and installation work on mining equipment. The role emphasizes hydraulic maintenance, safety compliance, and collaboration with customers and internal teams.

Candidates should have a technical background, strong knowledge of Epiroc products, and at least five years in mining or construction. English and Bahasa proficiency is required, with a valid light-vehicle license.

Qualifications

• Diploma/SMK in Technical or related field.
• Minimum five (5) years in mining or construction.
• Strong knowledge of Epiroc products or services.
• Basic mechanical, tooling, hose & fittings, hydraulic, fire suppression, and auto lubrication knowledge.
• Ability to create daily activity forms and FAR (Failure Analysis Report).
• MS Office proficiency (Excel, Word).
• Able to communicate effectively in Bahasa and English (written and oral).
• Able to drive a light vehicle and hold a driving license.
• Basic SHEQ (Safety, Health, Environment and Quality).

Responsibilities

• Attend and follow up meetings (daily pre-shift, safety meetings, safety inspections).
• Prepare service jobs, repairs and installations including tools, parts, consumables.
• Conduct hydraulic inspection and maintenance of machines and equipment.
• Participate in Total Plant Shutdown, Minor Shutdown, and related activities.
• Promote a positive working environment with co-workers and customers.
• Suggest continuous improvement and maintain service quality.
• Perform failure analyses to identify root causes and improve products/systems.
• Prepare warranty documentation and monitor warranty claims.

Skills

Bahasa & English communication

Microsoft Office

Proactive attitude

Education

Diploma/ SMK majoring in Technical

Tools

Hydraulic tools

Fire suppression system

Auto Lubrication System

Job description

• Attend and follow up meeting such as daily pr-shift meeting, safety meeting, and safety inspection.
• Proactively providing feedback to improve aspects of safety, health, environment, and service quality.
• Implement good communication ethics with customer and with co- workers, both to receive information properly and to distribute/ convey information.
• Implement cooperation in the workplace, which includes identifying the goals and roles of the group to produce effective and appropriate contributions.

Main Accountabilities

General

• Attend and follow up meeting such as daily pr-shift meeting, safety meeting, and safety inspection.
• Proactively providing feedback to improve aspects of safety, health, environment, and service quality.
• Implement good communication ethics with customer and with co- workers, both to receive information properly and to distribute/ convey information.
• Implement cooperation in the workplace, which includes identifying the goals and roles of the group to produce effective and appropriate contributions.

Service

• To conduct preparation of service job, repair and installation including tools, parts, consumable, etc.
• To conduct hydraulic inspection and maintenance of machine, tools, equipment, facility, parts listing, refurbishment/ overhaul customer equipment in a timely manner to ensure positive customer relations.
• Participate actively in Total Plant Shutdown (TPS), Minor Shutdown, and or any activities as required at Process Plant.
• Actively participate in the daily work plan; always promote a positive working environment with both co-workers and customers.
• Implement correct maintenance philosophy in all service agreement with customers and recommend continuous improvement.
• Perform the failure analysis to determine root cause and contribute to product and system improvement.
• Analyse and recommend order of goods to Admin & Contract Supervisor (for consumables) and Hydraulic Supervisor and Maintenance Planner (for spare parts).
• Prepare required documents for warranty related issues and monitor warranty claim closing.
• Adopt “Pro-active” rather than a “Re-active” approach.

Reporting

• Provide detailed service report (scheduled or non-scheduled).
• Provide report of spare parts used by Service Department.
• Perform pre-start inspection prior conduct an activity, completion of SHEQ documents during maintenance practice, manage documents archive as evidence and register in database.

JOB QUALIFICATION

• Diploma/ SMK majoring in Technical or have experience in relevant field.
• A minimum of five (5) years related in the mining and construction industry or relevant.
• Strong knowledge of Epiroc products or services.
• Basic mechanical, Tooling, Hose & fitting, Hydraulic, Fire suppression system & Auto Lubrication System.
• Ability to create daily activity form and Failure Analysis (FAR).
• Computer skills include ability to operate Microsoft Office applications (Excel, Word, etc.).
• Able to communicate effectively in Bahasa and English, both written and oral communication.
• Able to drive Light Vehicle and have driving license.
• Basic SHEQ (Safety, Health, Environment and Quality).

Placement: Sumbawa Barat

It all starts with people.

The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more atwww.epiroc.com