Hydraulic Service Technician

Epiroc Group; Sumbawa Besar; On-site; IDR 150,000,000 - 250,000,000; Full time

Job summary

Epiroc invites an experienced Service Technician to join our team in Sumbawa, West Nusa Tenggara. You will prepare service jobs, perform hydraulic inspections, and support plant shutdown activities promptly while maintaining safety and quality.

You will communicate effectively with customers and coworkers and contribute to continuous improvement. Your background includes a technical diploma, at least five years in mining or construction, and knowledge of Epiroc products.

Qualifications

• Diploma/SMK majoring in Technical or equivalent experience in related field.
• Minimum five (5) years of mining/construction industry experience.
• Strong knowledge of Epiroc products or services.
• Basic mechanical, hydraulic, hose & fitting knowledge.
• Ability to create daily activity sheets and perform failure analysis.
• Proficient in Microsoft Office; good written and spoken English/Bahasa.
• Valid driving license and ability to operate a light vehicle.

Responsibilities

• Attend and follow up daily pr-shift, safety and safety inspection meetings.
• Prepare service jobs, repair and install with required tools, parts and consumables.
• Perform hydraulic inspection and maintenance of equipment and prepare warranties.
• Participate in plant shutdown activities and maintain positive customer relations.
• Provide detailed service reports and spare parts usage to the service department.

Skills

Mechanical aptitude

Hydraulic systems

Communication skills

Bahasa Indonesia & English

Driving license

Microsoft Office

Education

Diploma or SMK in Technical

Tools

Microsoft Office

Job description

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Functional area: Service

Onsite or Remote: Onsite

Country/Region: ID

City: Sumbawa

Location: Sumbawa, West Nusa Tenggara, ID, 84457

Company name: Epiroc

Date of posting: Sep 14, 2026

MAIN ACCOUNTABILITIES

General

• Attend and follow up meeting such as daily pr-shift meeting, safety meeting, and safety inspection.
• Proactively providing feedback to improve aspects of safety, health, environment, and service quality.
• Implement good communication ethics with customer and with co- workers, both to receive information properly and to distribute/ convey information.
• Implement cooperation in the workplace, which includes identifying the goals and roles of the group to produce effective and appropriate contributions.

Service

• To conduct preparation of service job, repair and installation including tools, parts, consumable, etc.
• To conduct hydraulic inspection and maintenance of machine, tools, equipment, facility, parts listing, refurbishment/ overhaul customer equipment in a timely manner to ensure positive customer relations.
• Participate actively in Total Plant Shutdown (TPS), Minor Shutdown, and or any activities as required at Process Plant.
• Actively participate in the daily work plan; always promote a positive working environment with both co-workers and customers.
• Implement correct maintenance philosophy in all service agreement with customers and recommend continuous improvement.
• Perform the failure analysis to determine root cause and contribute to product and system improvement.
• Analyse and recommend order of goods to Admin & Contract Supervisor (for consumables) and Hydraulic Supervisor and Maintenance Planner (for spare parts).
• Prepare required documents for warranty related issues and monitor warranty claim closing.
• Adopt "Pro-active" rather than a "Re-active" approach.

Reporting

• Provide detailed service report (scheduled or non-scheduled).
• Provide report of spare parts used by Service Department.
• Perform pre-start inspection prior conduct an activity, completion of SHEQ documents during maintenance practice, manage documents archive as evidence and register in database.

JOB QUALIFICATION

• Diploma/ SMK majoring in Technical or have experience in relevant field.
• A minimum of five (5) years related in the mining and construction industry or relevant.
• Strong knowledge of Epiroc products or services.
• Basic mechanical, Tooling, Hose & fitting, Hydraulic, Fire suppression system & Auto Lubrication System.
• Ability to create daily activity form and Failure Analysis (FAR).
• Computer skills include ability to operate Microsoft Office applications (Excel, Word, etc.).
• Able to communicate effectively in Bahasa and English, both written and oral communication.
• Able to drive Light Vehicle and have driving license.
• Basic SHEQ (Safety, Health, Environment and Quality).

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.Learn more at www.epiroc.com