HR Shared Services Specialist, Visa Management

Midea; Danauindah; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

At Midea, the HR Specialist will manage end-to-end mobility for foreign employees, ensuring smooth international transitions through immigration, visa processing, and local compliance. You will serve as the primary contact for expats adapting to their new assignment location.

Responsibilities include handling work permits and visas in Indonesia, managing documentation and renewals, coordinating relocation services, onboarding, expat payroll coordination, tax equalization, BPJS registration, and

Qualifications

• Bachelor’s degree in HR, Business Admin, Law, or related field.
• 2–3 years in Indonesian immigration or relevant labor regulations.
• Proficiency in Mandarin and English and Bahasa Indonesia.
• Strong communication and stakeholder management skills.

Responsibilities

• Immigration & Documentation: Prepare, submit, and track work permits and visas in relevant portals.
• Expat Relocation & Onboarding: Coordinate relocation vendors, housing, and onboarding for locals.
• Payroll & Benefits Administration: Collect payroll data and coordinate with payroll/tax teams; BPJS registration.
• Employee Relations & Reporting: Serve as the liaison between expatriates, host-country management, and home HR teams.

Skills

Immigration compliance

Expat relocation

Payroll coordination

Stakeholder management

Communication

Education

Bachelor’s degree in HR/BA/Law

Tools

Immigration portals

Job description

The HR Specialist manages the end-to-end mobility process for foreign employees. You will ensure seamless international transitions by handling complex immigration, visa processing, and local compliance, while acting as the primary point of contact for expats adjusting to their new assignment location.

Key Responsibilities

Immigration & Documentation

• Work Permits & Visas:Prepare, submit, and track applications for work permits (e.g., in Indonesia, theIMTAandKITAS), visas, and stay permits through relevant government portals.
• Document Management:Authenticate, translate, and notarize critical personal and corporate documents (degrees, certificates, marriage licenses).
• Compliance:Ensure all foreign employees and the company strictly adhere to local immigration laws and labor regulations.
• Renewals:Proactively track expiration dates and manage the timely extension or cancellation of visas and permits.

Expat Relocation & Onboarding

• Relocation Support:Coordinate with Midea appointed relocation vendors to arrange temporary housing, household goods shipping, and other relocation related activity.
• Orientation:Conduct comprehensive local onboarding, covering cultural adjustment, banking, transportation, and healthcare registration.

Payroll & Benefits Administration

• Expat Payroll:Collect monthly payroll information and share with other SSC member who handles payroll.
• Tax Equalization:Coordinate with other SSC member who handles Payroll & Tax.
• Insurance:Assure all required expats personal documents are complete and submitted for other SSC member are able to register expats to the social security (BPJS).

Employee Relations & Reporting

• Point of Contact:Serve as the main liaison between the expatriate, their host-country management, and the home-country HR team.

Qualifications & Requirements

• Education:Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• Experience:2–3 years of specific experience handling Indonesian immigration laws, or relevant host-country labor regulations.
• Language:Proficiency in Mandarin and English as well as Bahasa Indonesia.
• Soft Skills:High cultural sensitivity, excellent problem-solving abilities, and strong communication skills to manage diverse stakeholders.