Hotel Sales Manager – Corporate & MICE Growth

Pt Multi Mayaka; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

Hilton is seeking a Sales Manager to manage designated corporate accounts and drive revenue across rooms, catering, and F&B. You will lead a full sales cycle, from prospecting to contract negotiation, while coordinating with other departments to deliver exceptional guest experiences.

Join a globally recognized hospitality leader committed to service excellence, teamwork, and professional growth in a dynamic hotel environment.

Qualifications

• Diploma or degree in Hospitality, Business, or related field is required.
• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey).
• Ability to analyze sales data and market trends to inform strategy.
• Excellent communication and leadership skills with a collaborative mindset.

Responsibilities

• Represent the hotel to prospective clients: primary contact for group rooms, meeting space, and F&B services.
• Drive new business opportunities: respond to inquiries, initiate outreach, qualify leads, and solicit potential clients.
• Manage the full sales cycle: conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts.
• Develop strategic sales plans: create and execute strategies to achieve revenue and room night goals, adjust based on performance.
• Analyze sales performance: evaluate lost business reports and identify opportunities to strengthen conversion.
• Support exceptional service delivery: collaborate across departments to coordinate fulfillment of contracted services.
• Inspire and develop the team: supervise and support team members, monitor performance, provide coaching.

Skills

Negotiation skills

Presentation

Relationship-building

Communication

Leadership

Team collaboration

Sales strategy

Analytical skills

Education

Diploma or degree in Hospitality or Business

Tools

Delphi

Salesforce

OnQ

Market Planner Survey

Job description

Hilton is seeking a Sales Manager to manage designated corporate accounts and drive revenue across rooms, catering, and F&B. You will lead a full sales cycle, from prospecting to contract negotiation, while coordinating with other departments to deliver exceptional guest experiences.

Join a globally recognized hospitality leader committed to service excellence, teamwork, and professional growth in a dynamic hotel environment.