Senior Hotel Sales & Accounts Manager

Pt.Kolang Citra Abadi; Sidoarjo; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

Hilton in Sidoarjo seeks an experienced Senior Sales Manager to lead group room sales, catering, and F&B opportunities for corporate accounts. You will drive revenue growth, develop strategic plans, and manage full sales cycles with clients and partners.

Ideal candidates have a hospitality or business degree and a proven track record in hotel corporate or MICE sales. This role emphasizes negotiation, leadership, and cross-functional collaboration to deliver exceptional guest experiences.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 3 years of experience in hotel corporate, MICE, or group room sales.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• Technical proficiency in hotel systems (Delphi, Salesforce, OnQ, Market Planner Survey).
• Ability to analyze sales data and market trends to inform strategy.
• Excellent communication and leadership with a collaborative mindset.

Responsibilities

• Represent the hotel to prospective clients: primary contact for group rooms, meeting space, and F&B services.
• Drive new business opportunities: respond to inquiries, outreach, qualify leads, and solicit clients.
• Manage the full sales cycle: site visits, proposals, rate negotiations, contracts, and account servicing.
• Develop strategic sales plans: create and execute strategies to meet revenue and room-night goals.
• Analyze sales performance: evaluate reports and improve conversion and competitiveness.
• Support service delivery: coordinate cross-department fulfillment and maintain client satisfaction.
• Inspire and develop the team: supervise, coach, and foster a productive work environment.

Skills

Negotiation

Presentation

Relationship-building

Leadership

Communication

Education

Diploma or degree in Hospitality, Business, or related field

Minimum 3 years of hotel corporate Sales experience (MICE/group)

Tools

Delphi

Salesforce

OnQ

Market Planner Survey

Job description

Hilton in Sidoarjo seeks an experienced Senior Sales Manager to lead group room sales, catering, and F&B opportunities for corporate accounts. You will drive revenue growth, develop strategic plans, and manage full sales cycles with clients and partners.

Ideal candidates have a hospitality or business degree and a proven track record in hotel corporate or MICE sales. This role emphasizes negotiation, leadership, and cross-functional collaboration to deliver exceptional guest experiences.