Hospitality Sales Manager - Corporate & MICE Growth

Ruangguru For Business; Sidoarjo; On-site; IDR 500,000,000 - 700,000,000; Full time

Job summary

Hilton Surabaya is seeking a Sales Manager to lead designated corporate accounts and drive revenue across rooms, catering, and F&B. You will represent the hotel to prospective clients, respond to inquiries, and develop strategic sales plans to achieve revenue and room night goals.

The role requires at least a diploma or degree in Hospitality or Business, 3+ years in hotel corporate or group sales, strong negotiation and presentation skills, and proficiency with hotel systems.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey).
• Ability to analyze sales data and market trends to inform strategy.
• Excellent communication and leadership skills with a collaborative mindset.

Responsibilities

• Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
• Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Skills

Negotiation

Presentation

Relationship-building

Sales analytics

Leadership

Education

Diploma or degree in Hospitality/Business

Tools

Delphi

Salesforce

OnQ

Market Planner Survey

Job description

Hilton Surabaya is seeking a Sales Manager to lead designated corporate accounts and drive revenue across rooms, catering, and F&B. You will represent the hotel to prospective clients, respond to inquiries, and develop strategic sales plans to achieve revenue and room night goals.

The role requires at least a diploma or degree in Hospitality or Business, 3+ years in hotel corporate or group sales, strong negotiation and presentation skills, and proficiency with hotel systems.