Hotel IT Manager: Lead Systems & Service Delivery

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 320,000,000 - 540,000,000; Full time

Job summary

Pullman Hotels & Resorts in Bandung is seeking an IT Manager to lead daily IT operations, ensuring reliable hotel systems and infrastructure. You will troubleshoot issues, coordinate with vendors, and support multiple departments to keep services running smoothly.

The role requires minimum 2 years in a hotel IT management position, solid knowledge of IT networks, hardware and software, and strong leadership and communication skills.

Qualifications

• Minimum 2 years of experience as an IT Manager in the hotel industry.
• Experience managing hotel IT operations and systems.
• Good knowledge of IT infrastructure, networking, hardware and software.
• Strong leadership, problem-solving and communication skills.
• Able to work independently and collaboratively with other departments.
• Good command of English.

Responsibilities

• Manage and oversee the hotel's daily IT operations and ensure all systems run smoothly.
• Ensure proper maintenance and functionality of hotel IT systems, hardware, software, and network infrastructure.
• Handle IT-related issues and provide technical support to hotel departments.
• Monitor IT systems, troubleshoot problems, and ensure system reliability.
• Coordinate with vendors and external parties regarding IT-related matters.
• Supervise and manage the IT team to ensure effective daily operations.

Skills

Leadership

Communication

Problem-solving

English

Teamwork

IT troubleshooting

Job description

Pullman Hotels & Resorts in Bandung is seeking an IT Manager to lead daily IT operations, ensuring reliable hotel systems and infrastructure. You will troubleshoot issues, coordinate with vendors, and support multiple departments to keep services running smoothly.

The role requires minimum 2 years in a hotel IT management position, solid knowledge of IT networks, hardware and software, and strong leadership and communication skills.