Hotel B2B Sales Leader: Corporate Accounts

Pt Tunas Mitra Sukses; Sidoarjo; On-site; IDR 300,000,000 - 460,000,000; Full time

Job summary

Hilton in Surabaya, East Java, Indonesia, is seeking a Sales Manager to lead corporate, MICE, and group room sales. You will drive hotel revenue across rooms, catering, and F&B, manage key accounts, develop strategies, and oversee the full sales cycle from outreach to contracts.

Ideal candidate holds a Diploma or degree in Hospitality or Business, with at least 3 years of hotel sales experience, strong negotiation and leadership abilities, and proficiency with hotel systems.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 3 years of hotel corporate, MICE, or group sales experience.
• Proven revenue growth and key account management.
• Strong negotiation, presentation, and relationship-building skills.
• Technical proficiency in hotel systems (Delphi, Salesforce, OnQ, Market Planner).
• Excellent communication and leadership abilities.

Responsibilities

• Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services.
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts.
• Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment.
• Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions.
• Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness.
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction.
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Skills

Negotiation

Presentation skills

Relationship-building

Communication

Leadership

Data analysis

Education

Diploma or degree in Hospitality or Business

Tools

Delphi

Salesforce

OnQ

Market Planner

Job description

Hilton in Surabaya, East Java, Indonesia, is seeking a Sales Manager to lead corporate, MICE, and group room sales. You will drive hotel revenue across rooms, catering, and F&B, manage key accounts, develop strategies, and oversee the full sales cycle from outreach to contracts.

Ideal candidate holds a Diploma or degree in Hospitality or Business, with at least 3 years of hotel sales experience, strong negotiation and leadership abilities, and proficiency with hotel systems.