Hotel Sales: Merchant Acquisition & Client Visits

Bukuwarung; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

Hilton in Surabaya seeks a Sales Manager to drive corporate and group sales, developing and soliciting new business while maximizing hotel revenue across rooms, catering, and F&B outlets.

You will represent the hotel to prospective clients, negotiate contracts, conduct site visits, and develop strategic sales plans to meet or exceed revenue targets. Strong negotiation, relationship-building, and leadership skills are essential.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• Experience with hotel systems is a plus.

Responsibilities

• Represent the hotel to prospective clients: primary contact for group rooms, meeting space, and F&B services.
• Drive new business opportunities: respond to inquiries, outreach, qualify leads, solicit clients.
• Manage the full sales cycle: site visits, proposals, contracts, and fulfillment of services.
• Develop strategic sales plans to achieve revenue and room night goals.
• Analyze sales performance and identify opportunities to improve conversion.
• Collaborate across departments to ensure delivery of contracted services and guest satisfaction.
• Lead and develop the sales team to maintain a high-performing culture.

Skills

Negotiation

Presentation

Relationship building

Leadership

Communication

Hotel industry experience

Education

Diploma or degree in Hospitality, Business, or related field

Tools

Delphi

Salesforce

OnQ

Market Planner

Job description

Hilton in Surabaya seeks a Sales Manager to drive corporate and group sales, developing and soliciting new business while maximizing hotel revenue across rooms, catering, and F&B outlets.

You will represent the hotel to prospective clients, negotiate contracts, conduct site visits, and develop strategic sales plans to meet or exceed revenue targets. Strong negotiation, relationship-building, and leadership skills are essential.