Hotel Account Manager - Growth & Revenue Strategy

U.S. Embassy Jakarta; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 167,400,000 - 245,520,000; Full time

Job summary

Sheraton Surabaya is seeking an Account Manager in Sales & Marketing to maximize revenue from assigned accounts. You will develop and implement strategic account plans, build strong relationships with buyers, and drive group and transient business.

The role may involve supervising Account Sales colleagues and coordinating with property leadership to grow market share. You will collaborate with the Sales and Marketing leadership to create a comprehensive plan and execute initiatives that align

Qualifications

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Responsibilities

• Develops and implements the overall account strategy for assigned accounts.
• Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives.
• Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business.
• Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales.
• Develops and implements strategic sales plans.
• Builds and strengthens accounts with existing and new customers to enable future bookings.
• Understands market dynamics and how to sell to assigned accounts.
• Identifies opportunities and risks within assigned accounts and provides feedback to property leadership.
• Promotes accountability to drive superior business results.
• Achieves account revenue and sales goals as defined by Leadership.

Education

High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area.

2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Job description

Sheraton Surabaya is seeking an Account Manager in Sales & Marketing to maximize revenue from assigned accounts. You will develop and implement strategic account plans, build strong relationships with buyers, and drive group and transient business.

The role may involve supervising Account Sales colleagues and coordinating with property leadership to grow market share. You will collaborate with the Sales and Marketing leadership to create a comprehensive plan and execute initiatives that align