Hospitality Sales Coach: Elevate Guest Revenue

Ruangguru; Manado; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Marriott Hotels in Manado is seeking a full-time Student Sales Coach with strong guest service skills to maximize revenue while upholding brand standards. You will coordinate with multiple departments, upsell services, and manage reservations with accuracy. The role requires a proactive attitude and ability to maintain guest loyalty.

Join a global hospitality team that values professional communication, training, and teamwork to deliver exceptional experiences for all guests in a luxury setting.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with Sales, Data Administration, and Accounting.
• Perform sales techniques to maximize revenue while maintaining guest loyalty through up-selling.
• Handle reservations by phone, fax, or mail and enter loyalty program data into the system.
• Provide administrative support to Sales & Marketing tasks, including filing, emails, and communication.
• Welcome guests with professional language, maintain brand image and confidentiality.

Education

High school diploma or GED

Job description

Marriott Hotels in Manado is seeking a full-time Student Sales Coach with strong guest service skills to maximize revenue while upholding brand standards. You will coordinate with multiple departments, upsell services, and manage reservations with accuracy. The role requires a proactive attitude and ability to maintain guest loyalty.

Join a global hospitality team that values professional communication, training, and teamwork to deliver exceptional experiences for all guests in a luxury setting.